Full-Time Floor Lead

Delavan•Abingdon, MD

5d•$22 - $25•Onsite

About The Position

Revolution is changing the way people think about and access high-quality cannabis. Our brands strategically capture distinct segments of this rapidly evolving marketplace by cultivating health and happiness through the science of cannabis. Our responsibility is to foster a world where the science of cannabis is understood, cannabis businesses uplift communities economically and socially, people are free to make educated health decisions, and the efficacy of cannabis is maintained through highly regulated markets. We are adding 1 passionate Full-Time Floor Leads to our Enlightened Abingdon Dispensary Retail team in their fast growing, dynamic retail operations environment. Summary: Revolution Floor Leads are essential in providing a welcoming, safe, and educational customer experience at Revolution. As a key part of our in-store Leadership Team, you will assist in all administrative, compliance, and operational functions within a fast-paced, highly regulated retail environment. Our Floor Leads are passionate about cannabis and are motivated to continually develop their knowledge to ensure they can help educate and guide customers towards beneficial cannabis products. As part of the Leadership Team at Revolution, you will champion the beauty and wonder of the cannabis plant, while promoting a work environment that is positive, customer-oriented and compliant within the guidelines of the local cannabis laws and company policies.

Responsibilities

Represent Revolution's core values: C ommunity, A ccountability, R evolutionary, E xcellence (CARE)
Supervise dispensary operations
Consistently provide exceptional customer service
Intake customers and capture mandatory documents based on state regulatory requirements
Conduct one-on-one customer consultations
Electronically file and organize documents
Answer telephone calls, schedule appointments as necessary, and support all other administrative functions
Accurately utilize point-of-sale system
Accurately perform daily audits
Adhere to standardized operational procedures including safety & security protocols
Continually develop and maintain in-depth cannabis product knowledge
Ensure understanding of the local Cannabis Program and Federal Laws regarding cannabis
Comply with all security and legal requirements
Ensure a well-maintained and welcoming dispensary environment
Supervisory cash management handling skills/abilities
Key holder opening/closing duties
Prepare for state inspections
Lead customer opportunities such as conflict resolution
Arrive as a team player ready to take on any duties assigned by the Manager
Demonstrate consistent, reliable attendance and punctuality to maintain daily operations and team effectiveness; able to work regular business hours and proactive in seeking coverage when necessary