Floor Host - Spearmint Rhino - West Palm Beach
About The Position
Help create a professional, upscale, welcoming environment for guests from all walks of life. Greet and escort customers, and provide personal service to our VIP guests and bottle service guests. Manage private rooms and VIP tables. Manage payments and beginning/end times for private rooms. Establish relationships with guests and make each one feel valued. Manage social media posts, hospitality and taxi program Arrange transportation for groups and VIP guests, book parties and VIP events. Promote club special events to customers. Provide professional security presence for customers and club personnel. May be responsible for verifying guests age / identification upon entry in to the club, in addition to maintaining a secure, comfortable, and inviting atmosphere. This person must be able and willing to intervene in any altercations while maintaining a calm demeanor, with the ability to defuse problematic situations
Requirements
- Previous experience in customer service and/or the restaurant or hospitality industry
- Must be at least 21 years of age
- Must be able to work nights and weekends
Nice To Haves
- Previous experience providing security or hosting services a plus!
Responsibilities
- Greet and escort customers
- Provide personal service to VIP and bottle service guests
- Manage private rooms and VIP tables
- Manage payments and beginning/end times for private rooms
- Establish relationships with guests
- Manage social media posts, hospitality and taxi program
- Arrange transportation for groups and VIP guests
- Book parties and VIP events
- Promote club special events to customers
- Provide professional security presence for customers and club personnel
- Verify guests age / identification
- Maintain a secure, comfortable, and inviting atmosphere
- Intervene in any altercations while maintaining a calm demeanor
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
