By consistently demonstrating their advanced job abilities through their actions, Floor Captains provide a high level of support to the leadership of the department. Floor Captains act as liaisons between management and the floor team: providing real-time communication and helping navigate any potential staff or guest issues as first responders. They proactively support their colleagues by seeking out where their guidance is needed, never waiting to be asked. They have exceptional knowledge of the food and beverage menu with enhanced allergen awareness. In addition, they will regularly fulfil the duties of any other role in the department.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed