Floating Universal Banker - Middle Georgia

BANKSOUTHCochran, GA
1dOnsite

About The Position

Come Join Our Team – Where Every Transaction Tells a Story! About BankSouth: At BankSouth, we're not just in the business of banking; we're in the business of building relationships and empowering our customers to achieve their financial goals. As a trusted community bank, we pride ourselves on delivering personalized service and tailored solutions that make a real impact on the lives of our customers and communities. About the Role: A Floating Universal Banker will rotate between the four Middle Georgia BankSouth branches as needed to provide a quality-driven customer service experience. The branches are located in Cochran, Wrightsville, Dexter, and Dublin, GA. The team member will possess an engaging, outgoing, and positive personality that will provide a warm and consistently friendly customer experience. When not needed in a branch setting, the team member will assist in various outbound calling initiatives and in working exception reports.

Requirements

  • Familiarity with banking software, banking operations and other technology is key.
  • A high school degree or equivalent is required
  • Prior cash handling and customer service experience is required.

Nice To Haves

  • College degree preferred.
  • Prior banking experience is a plus, but not required.

Responsibilities

  • Assist customers in preparing new account applications as needed
  • Accurately and timely input of data into the core processing system
  • Assist customers with enrollment process for electronic services including online banking, e-statements, and mobile deposit
  • Provide all proper disclosures and new account documentation to customer
  • Resolution support of errors, disputes, fraud and all general banking inquiries
  • Ask relationship-building questions prior to recommending new products
  • Recommend appropriate products at the point of sale and for future follow up
  • Operate a teller drawer and perform teller functions as schedules dictate
  • Other duties as required
  • Assist in various outbound calling initiatives and in working exception reports

Benefits

  • 100% bank paid employee only Medical and Dental options
  • 100% bank paid short term disability, long term disability, term life insurance and Teladoc service
  • Affordable Vision coverage
  • Health Flexible Spending Accounts (FSA)
  • Generous PTO and 11 paid holidays
  • 401k retirement plan with company match
  • Competitive compensation program with monetary incentives
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