Floating Universal Banker

Lakeside Bank • Chicago, IL

1d • $19 - $21 • Onsite

About The Position

This is a great opportunity to meet and work with Bankers at all of our branch locations. This position requires travel (including last minute schedule changes) and you will need your own transportation. Responsible for providing superior service to our customers, handling their Teller and basic Personal Banking transactions in an accurate timely manner. Services customers’ financial needs in order to maintain and develop profitable customer relationships with the Branch/Bank. The Universal Banker role will provide assistance on the Teller line by maintaining a cash drawer and servicing customers.

Requirements

• All duties and responsibilities must be performed in compliance with applicable local, state, and federal regulatory guidelines.
• Ability to recognize the customer’s needs and suggest the best product/service
• Attention to detail and accuracy in all transactions
• Good oral communications
• Ability to adapt and embrace policy and procedure changes
• Self-motivated individual with customer service sales skills
• Computer skills required
• Strong math skills required
• Ability to keep his/her workstation neat, organized and fully stocked on a daily basis
• High school diploma or equivalent.
• Two or more years of retail bank experience, including sales and cash handling.

Responsibilities

• Sells or participates in the selling of bank products and services following established guidelines and procedures.
• Promotes additional business from existing customers.
• Provides basic information and answers customers’ inquiries concerning bank products and services.
• Exhibits strong working knowledge of all retail bank products and of general banking terms in order to provide the customer with a clear and accurate explanation of account parameters as outlined in our Consumer Disclosure.
• Provides courteous and efficient service.
• Processes checking and savings transactions, cashes checks within the specified limits and policies, accepts loan payments; sells Personal Money Orders, and Cashier’s Checks, processes mail deposits, night depository deposits, ATM deposits and armored courier deposits as required.
• Accepts and verifies loose and rolled coin from customers. Is accountable to properly bag loose coin in appropriate dollar amounts for shipment to Main Cash Vault, collects appropriate coin counting fee from customers.
• Counts, proofs and packages currency according to established and accepted cash handling procedures.
• Processes transactions as a Drive-Up/Walk-Up Teller.
• May be required to Open/Close branch.
• Exercises skills to recognize potential fraud and report to management as necessary.
• Maintains supplies and balances the ATM.
• Balances cash drawer and accurately prepares Teller blotter.
• Maintains cash drawer security at all times.
• Maintains up-to-date knowledge of products offered as well as basic features and benefits.
• Performs file maintenance for commercial and retail customers in accordance with branch operations procedures.
• Takes request for check orders and debit cards and re-orders.
• Accepts and performs wire transfers in accordance with bank operations policy and authority limits.
• Understands branch’s retail goals, his/her individual goals and achievement.
• Follows bank and regulatory policies and procedures.
• Attendance is a requirement of the position.
• Performs other duties as assigned or required.

Benefits

• Lakeside Bank offers a wide variety of benefit programs for our employees. We offer 4 Blue Cross Blue Shield Medical plans (2 PPO & 1 HMO plans). Our PPO Dental plans are offered through Principal. The Bank subsidizes a large percentage of the monthly premiums. We also offer Vision insurance through Principal VSP. Employees are able to select from Single coverage, Employee & Spouse coverage, Employee & Child(ren) coverage or Family coverage levels.
• The Bank provides Life/AD&D, Short-term Disability, and Long-term Disability insurance – at no cost to the employee. We offer a variety of supplemental ancillary products such as supplemental life for employee, spouse and/or children, accident, critical illness, hospital indemnity and pet insurance. Additional information on each plan can be provided upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED