Floating Teller - Treasure Valley

PIONEER FEDERAL CREDIT UNION•Nampa, ID

4d•$16•Onsite

About The Position

The Floating Teller - West (Treasure Valley) will be based out of our Nampa branch and provide staffing coverage for Pioneer's West Region branches based on staffing needs due to scheduled and unscheduled PTO requests, vacant positions, training schedules, etc. Pioneer's West Region consists of the Treasure Valley, including Caldwell, Meridian, Boise, Middleton, and Nampa. This position will travel to and work out of different branch locations with the understanding the schedule may change daily. The Floating Teller will change branch environments and support various teams at multiple branches. They are responsible for being knowledgeable and adaptable to varying branch procedures and will report temporarily to the Branch Manager at the coverage location. The Floating Teller will remain at their home branch when not needed at another location and will be a direct report to their home Branch Manager on a permanent basis. Floating Tellers will greet members, assist members, and potential members with their credit union needs; explains services, responds to problems, assists members with their financial needs, and directs members to the appropriate team members. Tellers will ensure that Pioneer's service standards are always met while diligently working towards delivering 'WOW' through exceptional service. Matches Credit Union services and products to member's needs, and proactively seek new business with members or potential members by utilizing and participating in community events. Maintains a professional business appearance, and continually delivers Pioneer's Brand through service, appearance, and attention to branch look and feel. Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances. Verifies that signatures are correct, that written and numerical amounts agree, ant that accounts have sufficient funds. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other team members a variety of duties.

Requirements

Minimum six months of similar or related experience
A high school education or GED
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion
This position requires excellent public relations skills, knowledge of Pioneer services and products, organizational skills to ensure the proper recording and dissemination of required information
Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position

Responsibilities

Greet members, assist members, and potential members with their credit union needs
Explain services, responds to problems, assists members with their financial needs, and directs members to the appropriate team members
Ensure that Pioneer's service standards are always met while diligently working towards delivering 'WOW' through exceptional service
Match Credit Union services and products to member's needs, and proactively seek new business with members or potential members by utilizing and participating in community events
Maintain a professional business appearance, and continually delivers Pioneer's Brand through service, appearance, and attention to branch look and feel
Provide a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances
Verify that signatures are correct, that written and numerical amounts agree, ant that accounts have sufficient funds
Balance each day's transactions and verifies cash totals
Perform specific assigned side-jobs and assists other team members a variety of duties

Benefits

An excellent compensation package starting at $16.25 per hour (Plus $ 0.50 per hour when not at home branch)
An 8% Employer Matching dollar-for-dollar 401(k) program after Year One
Health, dental and vision insurance Pioneer pays a minimum of 80% of the premiums
12 paid holidays including day after Thanksgiving
Accrue up to 16 days of Paid Time Off in year one, plus Birthday and Work Anniversary day off PTO accrual increases with Pioneer seniority
Up to $300 in Interest-free Wardrobe Salary Advance available on Day One!
Up to $2,000 in Interest-free Technology Salary Advance
Up to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment
Up to $2,300 in Tuition reimbursement per semester
Childcare reimbursement up to $100 per child per month
So much more!