Floating Teller Service Representative Turtle Creek 4874

Keesler Federal Credit Union • Hattiesburg, MS

272d • $16

About The Position

JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance, Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses, Employee and Dependent Life Insurance, 401(k) Retirement Plan with 100% match on the first 5% contributed by you, Paid Leave, Tuition Reimbursement and Competitive Scholarships, Short Term & Long Term Disability Benefits. WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS. Position: Floating Teller Service Representative I Department: Retail Operations Reports To: Teller Supervisor or Branch Manager FLSA: Non-Exempt. Under general supervision, but following established policies and procedures, performs a broad range of teller service activities. This position is responsible for posting transactions in a variety of credit union computer systems, managing and balancing cash under their control, and maintaining control of the negotiable instruments accessed. This position calls for a great deal of accuracy, while maintaining a high degree of productivity. This position supports sales and service initiatives by identifying and referring cross sales or distributing marketing materials to members. Must exhibit excellent interpersonal and verbal communication skills consistent with Sales and Service training. This staff member is moved within the region's branch network at the discretion of the home base Branch Manager. The individual in this position can and will be moved frequently and without prior notice.

Requirements

• A high school education or GED.
• One month to twelve months of similar or related experience.
• Prior cash handling experience or teller experience preferred.
• Demonstrated ability to operate PC equipment, teller terminals, various printers, calculator, and currency counter accurately.
• Demonstrated ability to work effectively in a team environment with all levels of team members, management and members.
• Must possess excellent basic math skills; accuracy and attention to detail required.
• Must maintain confidentiality at all times and display dependability in all areas of job duties.

Nice To Haves

• Extensive use of personal PC required.
• Must be proficient in Microsoft Word, Excel, Teams, and Outlook e-mail.
• Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media.
• Familiarity with home banking and bill paying services.

Responsibilities

• Following credit union policies and procedures, properly identifies members for whom they are conducting transactions or providing account information.
• Accepts and verifies deposits and payments, performs withdrawals or loan advances, reconciles checks, provides account information, updates account information, and payoff requests within assigned dollar limits of authority for a TSR I.
• Maintains control of cash by double counting all cash received and disbursed.
• Works to resolve members' concerns, complaints, discrepancies, and problems through the use of available resources.
• Utilizes the Sales and Service training to identify potential member service needs which can be met through the sale of credit union products and services.
• Maintains a high level of productivity by meeting or exceeding established goals set by Branch Manager and Regional Director.
• Performs ATM frontline maintenance and balances the ATMs in the branch or drive through lanes as directed.
• Processes night depository and ATM deposits as directed.
• Upholds all member information in strictest confidence.
• Accurately balances cash drawer and cash recyclers daily.
• Completes, with an acceptable grade, all training for the position of teller as directed by management.
• Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Reg CC and Red Flag Program.
• Assists in upholding the branch appearance and to maintain a clean and orderly workspace.

Benefits

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Paid Leave
• Tuition Reimbursement and Competitive Scholarships
• Short Term & Long Term Disability Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED