Floating Service Technician - Estero, FL
About The Position
ECI Group is seeking a dynamic, customer-centric Service Technician to join our growing team. The Service Technician is a critical member of our onsite community team, performing maintenance and service work that ensures our properties meet our standards of operational excellence and uphold our company values. Our Service Technicians take pride in knowing that they provide excellent service to our residents and ensure their comfort and safety needs are upheld at the highest standard. Sound like you? Join us! About Us ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the southeast. ECI Group was founded upon the vision of purpose beyond profit, dedicated to delivering Excellence, Commitment and Integrity to every community we touch. What’s In It For You? In addition to competitive pay, ECI’s robust benefits package includes: Bonus Potential Rental discount at ECI properties Health, dental, vision, and short and long-term disability insurance Paid time off and company holidays 401k plus 4% company match Wellness plans, flexible spending accounts, and dependent care Individually curated professional development programs via our Path to Excellence Program What You’ll Do Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service. Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs. Assist in the upkeep of the exterior and interior of the property. Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues. Assist with efforts to prevent, mitigate and repair damage from severe weather events. Familiarity with maintenance tools and equipment and ability to operate them in a safe manner. Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property. Visit other locations when assigned by Community Manager or Service Manager.
Requirements
- Must be willing to travel between properties as assigned.
- High school diploma or GED along with a valid driver’s license.
- A minimum of 2 years of general maintenance experience in multi-unit property management.
- Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
- Work as scheduled, including willingness and ability to work on call and maintain a rotating schedule.
- Ability and willingness to work overtime if needed.
Nice To Haves
- EPA certification Type I or II as well as other certifications/licenses as required by local, state or other regulations.
- Basic knowledge of Microsoft Office Suite, Internet, Yardi, and other relevant applications.
Responsibilities
- Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service.
- Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs.
- Assist in the upkeep of the exterior and interior of the property.
- Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues.
- Assist with efforts to prevent, mitigate and repair damage from severe weather events.
- Familiarity with maintenance tools and equipment and ability to operate them in a safe manner.
- Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property.
- Visit other locations when assigned by Community Manager or Service Manager.
Benefits
- Bonus Potential
- Rental discount at ECI properties
- Health, dental, vision, and short and long-term disability insurance
- Paid time off and company holidays
- 401k plus 4% company match
- Wellness plans, flexible spending accounts, and dependent care
- Individually curated professional development programs via our Path to Excellence Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
