Floating Property Manager

Harbor Group Management•Norfolk, VA

37d

About The Position

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Floating Property Manager Position Summary The Floating Property Manager plays a pivotal role in supporting property operations across the portfolio during transitions, vacancies, or high-priority needs. This position ensures continuity and operational excellence by managing day-to-day site responsibilities, supporting property takeovers, training new team members, and ensuring compliance with company policies and Standard Operating Procedures (SOPs). As a key partner to Regional Leadership and cross-functional departments, the Floating Property Manager drives performance, upholds resident satisfaction, and fosters operational consistency across communities. This role requires frequent travel to different properties across the portfolio to provide on-site leadership and operational support where it's needed most.

Requirements

Completion of high school or equivalent education required; college degree preferred.
Minimum five (5) years of experience as a Property Manager, Preferred at least two (2) years with Harbor Group Management.
Demonstrated leadership in managing diverse properties across different asset types
Strong working knowledge of property management systems including MRI, LRO, and Knock.
Certified Mentor through Harbor Group Management’s internal certification program.
Proficiency in property operations including rent collection, G/L postings, deposits, and daily reconciliation.
Skilled in Microsoft Office Suite; familiarity with social media platforms is preferred.
Thorough understanding of Fair Housing laws and landlord-tenant regulations.
Excellent time management, communication, and organizational skills.
Proven success in new market environments and comfort navigating varied property challenges.
Willingness and ability to travel up to 50-75% of the time

Responsibilities

Serve as the acting Property Manager during vacancies, acquisitions, or times of need, ensuring stable operations and adherence to financial goals.
Manage all facets of property performance, including leasing, resident relations, rent collection, maintenance, capital projects, and team leadership.
Monitor team adherence to SOPs; share findings and recommendations with Regional and Multifamily Leadership.
Collaborate with Human Resources and Regional Leadership to interview, hire, and onboard new or promoted team members.
Provide on-site training and mentoring to staff, helping to develop skills and drive team performance.
Support department-wide initiatives and serve on special committees or task forces as needed.
Participate in budget development and provide ongoing oversight of financial performance, including expense control and revenue optimization.
Conduct property inspections to ensure operational readiness, curb appeal, and compliance with safety protocols.
Lead delinquency management and rent collection efforts; ensure timely and accurate reporting of financial data.
Enforce lease agreements and community policies in accordance with Fair Housing and local landlord-tenant laws.
Partner with support departments (Marketing, Maintenance, HR, IT, etc.) during weekly calls to evaluate and elevate property performance.
Maintain communication with the Regional Manager and internal stakeholders to ensure alignment on goals and operational plans.