Floating Program Director (Mental Health Services)

Vinfen•Haverhill, MA

3d•$63,000 - $63,000

About The Position

Summary: The ACCS GLE/IGLE/SIE Floating Program Director (PD) promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community. Provides managerial coverage to a range of programs across the Essex North area including but not limited to: Group Living Environment, Intensive Behavioral Group Living Environment, Intensive Medical Group Living Environment, or Supported Independent Environment site. The ACCS Floating PD will provide coverage through vacancy, leave of absences, and/or when general increased managerial support/training is needed. Incorporated into the pool of Program Directors to supervise residential staff; manage staffing, licensing, quality, and implementation of support interventions in Treatment Plans by residential staff across programs following the direction of the Team LPHA Clinician. Facilitates successful and timely transitions to and from residential settings.

Requirements

Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice
Knowledge of Medication Administration Program (MAP) and commitment to ensuring operational excellence in accordance with MAP policy and procedure
Skill in helping people integrate into the community through use of natural supports and basic community resources
Knowledge of program management practices
Knowledge of PS engagement strategies
Knowledge of operational management and administrative systems and procedures
Ability to form supportive, trusting relationships with PS and families
Sensitivity to the cultural, religious, ethnic, disability and gender issues of PS
Knowledge of human, legal, and civil rights of PS
Knowledge of the effects of prejudice (including internalized negative attitudes about oneself), discrimination, and oppression of people with psychiatric disorders, and the effects of poverty
Knowledge and use of different communication and learning styles
Ability to communicate efficiently and effectively across teams and programs.
Ability to be flexible and demonstrate strong time management and prioritization skills
Ability to make independent judgments and decisions
Ability to work in a professional and confidential capacity
Knowledge of formal and informal housing assessment skills and practices
Knowledge of recovery-oriented, person-centered and strengths-based values and principles
Knowledge of trauma-informed and culturally competent services
Ability to adhere to the standards of Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions
Skills and competence to follow and provide interventions for effective Treatment Plan interventions, and to ability to train residential staff to implement non-clinical aspects of Treatment plans
Ability to collaborate effectively with other Team members to address the needs of PS in the Treatment Plan
Knowledge of data-driven decision-making processes and ability to encourage others to use data analysis as needed
Knowledge of personal computer applications and equipment
Knowledge of documentation standards and requirements
A minimum of one year experience in progressively responsible human services functions required.
Management experience preferred.
Experience working with people with psychiatric disability and/or co-occurring disorders required.
Must have access to an operational and insured vehicle and be willing to use it to transport PS.
A valid driver's license must be presented at the time of employment.
Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
Ability to assist clients with tasks of daily living.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with clients, staff, and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
CPR within 2 weeks of hire, First Aid within 2 weeks of hire, MAP within 150 days of hire

Nice To Haves

Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.
Certified Psychiatric Rehabilitation Practitioner credential preferred.

Responsibilities

Promotes the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site.
Manages a GLE, IM/IBGLE, or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence.
Guides and coaches staff on MAP implementation and support ongoing success at various programs.
Collaborates with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site.
Creates a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued.
Promotes teamwork between Team and GLE/IM/IBGLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed.
At the direction of the LPHA Clinician, ensures that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined.
Implements Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents.
Assists the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence.
Monitors the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed.
Supports the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
Manages the site’s DMH licensing adherence.
Maintains the residence’s adherence to Medication Administration Program policies and procedures.
Manages residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submits information for billing procedures.
Manages adverse events, including Incident Reporting; ensures corrective actions are implemented.
Attends to urgent/emergent on-site needs across programs when necessary.
Oversees Human Rights policies and procedures for residence.
Ensures the maintenance, repair and safety of the residence.
Maintains “good neighbor” relationships with residence’s neighbors.
Maintains strong working alliances with other service providers of the PS in the residence, including Care Coordination entities.
Supports with hiring, orienting, providing day-to-day supervision of, and evaluate residence’s staff. Offers consistent and direct performance feedback. Conducts corrective action procedures for residential staff if needed.
Manages relief and overtime resources to maintain operational excellence.
Implements retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities.
Ensures required residential Performance Measures are maintained.
Supports staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
Assists in onboarding processes and training for incoming Program Directors and staff across programs.
Provides thorough and thoughtful documentation of PS needs and services.
Promotes healthcare, employment and education services access for PS.
Participates as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning.
Provides on-call coverage across programs as needed and assigned.
Performs other related duties, as assigned.

Benefits

A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
First-rate Medical, Dental and Vision plans that are open to all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
Flexible Spending Accounts (Health and Dependent care)
Voluntary Term Life, Whole Life, Accident and Critical Illness Insurance
Voluntary Pet Insurance
15 days of Vacation per year
12 Paid Holidays per year
10 Sick Days per year
3 Personal Days per year
Up to $6,000 per year in Tuition Assistance
$500 Employee Referral Bonus with no annual cap!
Other generous benefits including access to discounted movie and theme park tickets, online shopping discounts, and more!