Floating Leasing Manager - San Diego

Greystar Real Estate Partners-posted about 1 month ago

$19 - $28/Yr

Full-time • Mid Level

Onsite • Escondido, CA

5,001-10,000 employees

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

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Manages and directs the community's marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals and objectives. In addition to the essential responsibilities listed on the job description, OSS team members act both as staffing support but also as an extension of our Performance/Regional Training team to ensure onsite team members are following Greystar processes and have a keen understanding of the leasing workflow from start to finish. The OSS team members help support at all asset types (garden, mid-rise, high-rise) throughout various sub-markets; making a meaningful impact while supporting the communities & teams. The ideal candidate embodies our 'people-centric' approach, has a strong background in Customer Service and enjoys coaching and developing others in Leasing /Customer Experience

Ensures achievement of the community's revenue and occupancy goals by directing the community's marketing, advertising and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of "ready" apartments, setting rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and implements creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and leases.
Develops print and internet advertising strategies, uses available technology to promote the community and communicate with potential prospects, and uses the Company's property management software to generate sales and leasing reports to monitor results.
Works with the maintenance team to ensure the physical aspects of the community meet the Company's standards for overall appearance and safety, and develops activities and programs to enhance the salability of the apartments and community as a whole by regularly inspecting "ready" units for marketability, creating mini-models and using other merchandising techniques promote the apartment and community to prospective applicants.
Actively participates in the leasing process by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with established policies and procedures.
Reviews and analyzes financial reports, shop reports, traffic and closing ratios, and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company's internal resources as needed to support solution strategies. Makes presentations about marketing and leasing strategies and results to clients, owners, and other business managers.
Oversees the lease renewal program, including sponsoring various resident lease renewal functions, managing the communication and notification process, and assisting with resident move-outs as necessary.
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Supervises the community's leasing team members by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.

2+ years in leasing/sales in multi-family
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
Incumbents must have valid driver's license to drive a golf cart on property.

previous leasing manager experience
property software system experience preferred

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

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