Floating General Manager
About The Position
Lead with Heart. Manage with Purpose. Make a Real Impact. Massage Envy is looking for a driven, people-focused General Manager to lead in our Austin, TX Region. If you’re passionate about wellness, love developing high-performing teams, and thrive in a results-driven environment, this is the opportunity for you. At PCRK Group- Massage Envy, we believe wellness isn't just for our clients- it's for our teams too. As General Manager, you’ll have the chance to create a supportive, empowered workplace where people love to work and clients love to visit. Why PCRK Group- Massage Envy? Be a Wellness Leader : Make a meaningful difference in the lives of both your team and your clients every day. Drive Your Career Forward : Access leadership training, development resources, and promotion opportunities. People-First Culture : Join a team built on empathy, connection, and a shared mission to help others feel their best. Industry Leadership : Be part of the #1 massage and skincare provider in the country. What You’ll Do as General Manager: Lead by example , championing Massage Envy’s core values in every interaction. Coach and mentor your team , setting them up for success and encouraging continuous growth. Drive performance metrics (sales, member growth, service excellence) to exceed business goals. Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for. Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance. Foster a supportive, high-energy culture where team members feel valued and empowered.
Requirements
- A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
- Passionate about wellness and committed to creating a positive environment for both clients and staff.
- A strong communicator and motivator with a knack for building cohesive, productive teams.
- Skilled at interpreting business metrics and using them to drive smart decisions.
- Organized, proactive, and able to thrive in a fast-paced setting.
Nice To Haves
- spa, fitness, retail, or hospitality experience a plus
Responsibilities
- Lead by example, championing Massage Envy’s core values in every interaction.
- Coach and mentor your team, setting them up for success and encouraging continuous growth.
- Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
- Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
- Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
- Foster a supportive, high-energy culture where team members feel valued and empowered.
Benefits
- Compensation that includes base salary, generous commissions and bonus opportunities
- Excellent Medical Plans
- Dental & Vision Insurance
- Paid Time Off
- Comprehensive 401k package
- Employee discount on products
- Free massage/skincare services monthly
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
