Floating Customer Service Representative- Rutland, VT

Bar Harbor Bank & Trust•Rutland, VT

44d•$15 - $20

About The Position

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Rutland, Brandon, and Pittsford branches, 40 hours per week . Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it's most needed In a Float Customer Service Representative role, you can expect to: Process a variety of basic transactions for customers, with limited differences or errors. Responsible for efficiently carrying out opening and closing procedures. Navigate effectively through frontline software applications. Basic understanding of bank products. Learning to recognize the opportunity to cross-sell and make partner referrals Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide. This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.00-$20.00 Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. EEO is the law English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf EEO is the law Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf EEO is the Law Poster Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Pay Transparency - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

Requirements

An interest and experience in customer service
a working knowledge of Windows

Nice To Haves

Experience with cash is helpful

Responsibilities

providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts
Process a variety of basic transactions for customers, with limited differences or errors.
Responsible for efficiently carrying out opening and closing procedures.
Navigate effectively through frontline software applications.
Basic understanding of bank products.
Learning to recognize the opportunity to cross-sell and make partner referrals
Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.
This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening.