Floating Co Manager Worcester Area

Northeast Grocery•Worcester, MA

2d•$62,354 - $79,500

About The Position

Ensures the total store is providing excellent customer service, product availability, and appropriate store conditions. Assists Store Manager with the daytoday operation of the entire store, to include customer service, merchandising, human resources, and budgeting.

Requirements

Must be at least 18 years of age.
Satisfactory performance reviews.
Strong communication skills.
Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
High School diploma or equivalent.

Responsibilities

Consistently to provide fast, friendly, helpful and efficient customer service at all times.
Assume total store responsibility in the absence of the Store Manager.
Assist the Store Manager with the daytoday management of all departments within the store operation to include: F.D.S., Payroll, Sales, Profitability, Merchandising, Cash Controls, Other Operating Expenses, Miscellaneous Income, Human Resources.
Human Resource responsibilities include ensuring that the Applicant Tracking System is utilized per company guidelines.
Ensures that all full time and part time staffing needs are met, and address associate retention/turnover issues.
Ensures that all corporate training programs are followed per company guidelines (i.e. OSHA, Sexual Harassment, Basic Skills, Orientation, Type 10).
Coordinate W.O.T.C. process to maximize credit.
Monitor Associate Evaluation process for all departments.
Ensure that wage and hour policies and procedures are in place.
In locations with the Staffing Clerk, the Staffing Clerk reports to the CoManager.
Ensure all associates follow dress code and personal appearance guidelines.
Other Operating Expenses: Responsible to achieve budgeted goals for wrap, total other operating line(s), general liability (expense), engineering costs (repairs/replacement and safety related issues/expenses).
Ensure all aspects of corporate policies, procedures, auditing, and regulatory laws regarding sanitation are met.
Ensure that the Samples and Sales Program is in place and proper procedures are being followed.
Control shrink through adherence to related policies and procedures.
Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.
Responsible for smiling making contact and thanking customers