Floating Assistant General Manager #9233/9231
About The Position
Devon Self Storage is seeking a Full-Time Assistant General Manager to join their team. This role offers a customer-focused environment with opportunities for career growth and internal promotion. The Assistant General Manager will be primarily based at the 6011 I-55, Jackson, MS 39213 location, with responsibilities also including covering shifts at the 5961 I-55 North, Jackson, MS 39213 location. Key aspects of the role involve assisting customers in selecting storage units, processing sales and payments, and ensuring a positive customer experience. This position is well-suited for individuals who are passionate about customer service, driven by sales, and committed to continuous learning. Devon Self Storage is a nationwide company with over 200 locations, founded in 1988, and is part of The Inland Real Estate Group of Companies, Inc.
Requirements
- High School Diploma or Equivalent
- Ability to lift 30+ lbs
- Strong customer service skills and communication required
- Proven ability to work independently when needed and follow through on assignments
- Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites
- Strong ability to manage multiple tasks simultaneously
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards
Responsibilities
- Ensure the store is opened, closed and secured each business day
- Meet and exceed sale goals through rentals, protection plans, and other merchandise
- Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Assist General Manager with the online auction process
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions
- Deliver a personalized, high-touch customer experience
- Process payments, balance receipts & complete bank deposit drops
- Conduct daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units
- Open and close storage doors
- Complete tasks that require lifting 30+ lbs
- Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties
Benefits
- Full-time in-store position
- Availability Monday-Saturdays with a flexible schedule
- Competitive hourly pay & uncapped MONTHLY performance-based bonus
- Growth opportunities
- A schedule that operates outside of traditional retail hours (no late nights or super early mornings)
- A role that supports work-life balance
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time
- Nine Paid Holidays
- Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
- Internal promotion opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
