Floater Teller (Full Time) - Canyon Lake

PROSPERITY BANK • Canyon Lake, TX

5d

About The Position

Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquires regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships.

Requirements

• High school graduate or equivalent.
• Good understanding of financial services and products provided.
• Excellent knowledge of Teller policies and procedures.
• Understanding of customer bookkeeping procedures.
• Knowledge of Company products, sales policies, and procedures.
• At least one year of related experience required.
• Professional appearance and attitude.
• Ability to operate related computer applications and business equipment including 10-key and telephone.
• Solid math and bookkeeping abilities.
• Excellent communications and public relations skills.
• Well organized.
• Detail oriented
• Willingness to assist others.
• Strong typing abilities.
• Regular travel to branch locations within the area and dependable transportation.

Nice To Haves

• Customer service and data entry experience preferred
• Prior Banking experience required

Responsibilities

• Assumes responsibility for the effective and professional performance of financial service functions.
• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
• Assumes responsibility for the effective and professional performance of financial service functions in the Call Center. (Lubbock Division only)
• Assumes responsibility for establishing and maintaining effective, professional business relations with customers.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
• Assumes responsibility for related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees