Float Teller - Randolph & Rochester

802 Credit Union • Randolph, VT

9d

About The Position

As a Float Teller at 802 Credit Union, you will play a key role in ensuring our members receive exceptional service in every interaction. You’ll be the face of our branch, responsible for providing day-to-day account services, assisting with transactions, and helping our members with their financial needs. This floating position will be based out of our Randolph branch but will travel to our Rochester location as requested.

Requirements

• Positive Attitude & Strong Communication Skills : You enjoy interacting with people and have a natural ability to build rapport with members.
• Detail-Oriented : You’re meticulous when it comes to numbers and processes, ensuring everything is accurate and in line with credit union standards.
• Team Player : While you’ll be working closely with members, we also value collaboration within the team and encourage a positive workplace culture.
• Problem-Solving Skills : Ability to think quickly and resolve issues as they arise in a calm and professional manner.
• High school diploma or equivalent required
• Basic math skills and comfort handling cash.
• Ability to use computer systems and perform basic office tasks.
• Must be able to pass a background check.

Nice To Haves

• Previous customer service or banking experience is a plus, but we are happy to train motivated individuals who are eager to learn.
• Previous experience in customer service, retail, or a related field preferred.

Responsibilities

• Greet members with a friendly, positive attitude and assist them with a variety of services such as deposits, withdrawals, account inquiries, and loan payments.
• Accurately process cash and check transactions, including deposits, withdrawals, transfers, and loan payments.
• Help members with account maintenance such as balance inquiries, stop payments, and address any concerns or inquiries they may have.
• Educate members on additional services and products they could benefit from, such as credit cards, loans, or online banking services.
• Process transactions efficiently while ensuring accuracy and adherence to policies and procedures.
• Maintain confidentiality and ensure all banking activities are compliant with relevant laws and regulations.
• Work closely with your team and management to ensure smooth operations and meet branch goals.

Benefits

• We offer comprehensive benefits including health insurance, retirement plans, and more to ensure you and your family are well taken care of.
• Enjoy paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED