Float Receptionist-Riverview/Sun City ( MUST HAVE DENTAL EXPERIENCE )

COAST DENTAL • Riverview, FL

2d

About The Position

This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. As a Receptionist Floater, the selected individual will function as support for the front desk in various locations based upon business need.

Requirements

• MUST HAVE DENTAL EXPERIENCE
• Previous insurance and/or dental office experience preferred.

Nice To Haves

• Previous experience with orthodontic or other specialty practices preferred.

Responsibilities

• Exercise excellent customer service while interacting with patients both over the phone and in person.
• Check in all patients and complete patient registration under the direction of the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm patient appointments two (2) business days prior to the patients' appointments.
• Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor.
• Ensure pre-authorizations are received prior to appointments, if required.
• Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
• File patient charts on a daily basis.
• Participate in morning huddle, chart review and all routine office meetings as necessary.
• Participate in monthly checklist activities, as assigned.
• Keep front desk area clean and neat.
• Ability to travel to multiple practice locations, as directed.
• All other duties and responsibilities, as assigned.
• Basic clerical and administrative skills.
• Excellent customer service skills with professional and courteous phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Working knowledge of Internet Explorer and Microsoft Word required knowledge of Microsoft Excel preferred.
• Experience with dental software such as EagleSoft preferred.
• Strong organizational skills with the ability to multi-task.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees