Mass General Brigham-posted 4 days ago
$19 - $28/Yr
Full-time • Entry Level
Onsite • Jamaica Plain, MA

The Patient Care Assistant II functions as a member of the patient care team, under the direction of the Registered Nurse (RN), and proficiently and consistently performs all aspects of the PCA role. The Patient Care Assistant II is responsible for supporting the RN with clinical tasks, including but not limited to blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. In addition, the PCA II is responsible for responding to the needs of patients and family members and taking an active role in the efficient operation of the unit. The PCA II will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

  • PROVISION OF A SAFE ENVIRONMENT
  • ORGANIZATIONAL ETHICS
  • MANAGEMENT OF RESOURCES
  • MANAGEMENT OF INFORMATION
  • COLLABORATIVE INTERDISCIPLINARY
  • PATIENT/FAMILY EDUCATION
  • COMPETENCY
  • QUALITY IMPROVEMENT
  • PATIENT CARE
  • Completes patient care, as assigned by the licensed nurse, according to hospital policy and procedure.
  • Assisting with admission, discharge, and transfer of patients.
  • Preparing room for admission and ensuring patients have appropriate identification bands upon admission and throughout their hospitalization.
  • Transporting patients and their belongings and their equipment and supplies, as needed and as part of the transfer/discharge process.
  • Providing personal care to patients including, bathing and skin care, shaving, mouth care, grooming, perineal care and changing linens, as per hospital protocols.
  • Providing basic skin care including but not limited to: back rubs, routine diabetic foot care, application of non-medicated ointments, application of elastic stockings, ace wraps, and compression boots, turning and repositioning patients every two hours, and other associated tasks.
  • Assisting the patient with elimination including, care of a urinary and condom catheter, use of bedpan, commode, toileting schedules, emptying colostomy bags, urinals and urinary drainage bags.
  • Carrying out planned patient care measures that provide patient comfort and pain relief such as, coordinating care to provide rest periods, minimizing noise, assisting in bed positioning.
  • Providing 1:1 monitoring as a patient observer, for patients at risk for injury and also providing the duties of the PCA II for the assigned patient.
  • Performing simple dressing changes, using aseptic technique.
  • Assisting nurse/health team members during simple and complex treatments or procedures.
  • Setting up patients for meals and assisting them with feeding and opening food containers, maintaining calorie counts and recording intake/output measures (I and Os).
  • Taking patient vital signs, completing intake and output data and daily weights accurately and documenting results completely.
  • Performing EKGs as directed and according to Hospital and Nursing Department Policy and Procedure.
  • Performing blood glucose monitoring as directed and according to Hospital and Nursing Department Policy and Procedure.
  • Documenting patient information in a timely, accurate and complete manner, on patient flow sheets.
  • Providing end of life care, including comfort measures only and post mortem care.
  • Collecting, labeling, and sending/transporting specimens to the lab with the appropriate lab slips/requisitions attached.
  • Initiating patient belongings tracking form and properly securing patient belongings in accordance with hospital policy and in conjunction with the RN.
  • Responding promptly and courteously to all patient call lights and patient requests and seeking assistance from co-workers, as appropriate.
  • Maintaining patient rooms in an orderly and clean manner and stocking patient rooms, with needed supplies and equipment.
  • Making routine room rounds to un-clutter, clean and organize patient rooms/areas, when needed.
  • Checking inventories and restocking/replacing/assembling patient equipment and supplies.
  • Disposing of trash, soiled linens, medical waste and disposable items, appropriately.
  • Initiating and performing spot and spill cleaning, as needed.
  • Performing regular checks per policy and procedure to ensure that equipment is operating properly and has current safety inspections/expiration dates, before patient use.
  • Identifying broken/expired equipment/supplies, removing from service and notifying Charge RN/Staff Nurse.
  • Performing initial cleaning/decontamination of equipment/materials, e.g., removing reusable equipment from isolation rooms, and arranging for terminal cleaning, as appropriate.
  • Identifying emergency/crisis situations and initiating appropriate response actions, within the scope of her/his role. Responses include immediate communication of such events to the RN and assisting the nurse during and after the emergency, as directed.
  • High School Diploma or Equivalent required
  • Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required
  • HeartSaver CPR AED - American Heart Association (AHA) required
  • Certified Nursing Assistant or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation.
  • Staff adheres to all I C.A.R.E. Standards.
  • Successful completion of an approved nursing assistant training program.
  • Ability to effectively speak, read and write using the English language.
  • Ability to pass clinical competency, basic math and reading testing.
  • Ability to perform basic math calculations and measurements, in order to measure height and weight, intake and output and calorie counts.
  • Ability to accurately interpret and utilize basic medical terminology and abbreviations.
  • Ability to enter and retrieve computerized information.
  • Physical ability to push, transfer, and pull heavy loads throughout assigned shift.
  • Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served.
  • Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
  • Organizational skills to set priorities and efficiently complete assigned work.
  • Ability to manage stress related to patient care issues, and changing hospital climate and personnel issues.
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