Float Personal Banker

bankESB • Easthampton, MA

6d

About The Position

This position will be required to float to the surrounding branches.

OVERVIEW:

Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures as well as exhibits professionalism and teamwork in every interaction.

Requirements

• High school diploma/GED required
• Cash handling experience preferred
• At least 2 years customer service experience
• Computer skills required

Nice To Haves

• Knowledge of Microsoft products a plus

Responsibilities

• Performs any functions necessary within the scope of authority and expertise, to provide the highest levels of customer service and responsiveness to our customers.
• Active participation in individual, team, and Bank goals as set forth by branch manager.
• Opens all types of accounts and assists customers with their existing relationships.
• Performs account maintenance and processes requests.
• Maintains relationships and may initiate new ones by outbound telephone calling to existing and prospective customers.
• Ensures excellence in customer service and maintains service standards at all times.
• Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, cash, checks, and credit card advances.
• Ensures the prevention of fraudulent activities through adherence to Bank policies and procedures.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED