Float Medical Receptionist

Conviva Care Centers • Charlotte, NC

213d • $38,000 - $45,800 • Onsite

About The Position

Become a part of our caring community and help us put health first. The Float Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Float Medical Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Float Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

• Less than 2 years of technical experience.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• This is a Float position, so the successful candidate will be expected to work at several clinics within the NC market.

Nice To Haves

• High School Diploma or GED.

Responsibilities

• Receive and route incoming and outgoing telephone calls.
• Accommodate visitors and ensure they are attended to promptly and courteously.
• Perform basic administrative, clerical, and operational tasks.
• Operate a switchboard or multi-line phone and maintain long distance call logs.
• Take and distribute accurate messages.
• Greet visitors, determine the nature of their visit, and issue visitor passes.
• Maintain visitor logs and alert appropriate parties of visitor arrivals.
• Respond to routine inquiries regarding the organization's location, hours of operation, and contact information.
• Book meeting rooms and organize mail.
• Receive and send courier packages.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays.
• Volunteer time off.
• Paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED