About the position
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. The Float Medical Assistant is responsible for providing integrated primary care clinical support functions which may include patient preparation, support of health care providers, laboratory procedures or preparation, facilitating care messages, and supporting clinic operations in a manner that promotes quality patient care. This position encompasses clinical support functions provided in clinics, virtually or in community-based settings.
Responsibilities
- Work throughout various HealthPoint locations to provide coverage for Medical Assistant shortages.
- Monitor and stay current on daily schedule.
- Adapt to multiple clinic environments and patient populations while maintaining professionalism and quality patient care.
- Responsible for lab coverage when necessary and all duties associated with lab coverage.
- Provide in-clinic NextGen training and shadowing of new Medical Assistant staff.
- Act as the NextGen Super User for the medical back office.
- Room and prepare patients for exams including chief complaint and vital signs.
- Document accurately and thoroughly patient information into the electronic health record.
- Review and update patient demographic, medical history, social history, pharmacy, allergy, medications, and immunization information.
- Assist with patient exams, minor surgeries and medical procedures.
- Adhere to clinical processes and procedures based on Medical Practice Standing Order policies.
- Prepare and maintain exam rooms, laboratory area and lavatory with supplies.
- Collaboratively work with providers on meeting clinic goals and measures.
- Perform in-house lab testing including venipuncture, hemoglobin, rapid strep, urine chemstrips, and more.
- Perform diagnostic and therapeutic procedures including injections, vaccinations, EKGs, and nebulizer treatments.
- Provide instructions to patients on the use of medications, home care and general health information.
- Provide phone triage support for patient appointments.
- Provide accurate lab test results by phone or mail to patients.
- Complete diagnostic and referral forms according to HealthPoint procedures.
- Print daily the IIS immunization report.
- Sanitize used equipment with appropriate sterilizing techniques.
- Ensure timely and orderly patient flow throughout the clinic.
- Follow established procedures for opening and closing the clinic each day.
Requirements
- Certificate from accredited Medical Assistant program.
- Minimum 6 months Medical Assistant experience and demonstrated leadership.
- NextGen experience.
- At time of hire, must possess an Active Washington State Medical Assistant Certification or Interim Certification.
- Maintain current certification/licensure as a Medical Assistant in Washington State.
- Ability and willingness to work evening hours and Saturdays.
Nice-to-haves
- Proficiency in Word, Outlook, and EHR (NextGen).
Benefits
- 100% employer-paid health insurance benefits for employee only coverage.
- Medical, Dental, and Vision for employees and their families/dependents.
- PTO Plan for full-time and part-time benefited employees.
- Extended Illness Time Away of 40 hours.
- 8 paid holidays and 3 floating holidays.
- Compassion Time Away up to 40 hours.
- Opportunity Time Off up to 8 weeks.
- Retirement Plan with Employer Match.
- HSA, FSA plans.
- Life Insurance, AD&D and Disability Coverage.
- Employee Assistance Program.
- Wellness Program.
- Voluntary plans at a discount.
- Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more.
- Development and Growth Opportunities.
