Float Front Desk Admin Support - Dermatology, Santa Monica
About The Position
Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines. Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
Requirements
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
- Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
- Skill in using a PC with associated programs including Word, Excel, and Email.
- Demonstrate work experience and knowledge with a database computer program.
- Knowledge of major medical insurance plans and types of coverage provided.
- Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
- Knowledge of medical terminology.
- Travel to SM and Westwood locations as needed
Responsibilities
- Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.
- Assist in coordinating patient flow throughout the clinic, from registration to discharge.
- Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
- Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
- Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
