FLOAT FINANCIAL SERVICES REPRESENTATIVE

CITIZENS NATIONAL BANK•Sevierville, TN

About The Position

MISSION Grow a career in banking while creating a positive, distinctive banking experience through efficient, accurate and knowledgeable interactions with every client. ESSENTIAL FUNCTIONS Contributes to the success of the team by actively participating in shared responsibilities and goals. Completes a variety of client transactions in an accurate and efficient manner. Upholds numerous compliance and regulatory requirements while operating in a time pressured environment. Engages in client communication to determine and meet various needs and expectations. Seizes opportunities to continue education that improves skills and knowledge. QUALIFICATIONS Bachelor’s degree or equivalent experience preferred Previous experience in a client service industry preferred Demonstrated knowledge of Citizens National Bank Proficient in technology based systems Proficient in professional written and verbal communication COMPETENCIES Work Ethic: Possess a strong willingness to demonstrate dependability, punctuality, proactivity, and diligence; demonstrates tenacity and readiness to go the extra mile Honesty & Integrity: Does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully Positive Attitude: Exhibits passion and excitement over work; has a can-do attitude; coachable Teamwork: Works collaboratively across the organization to uphold our company mission; breaks down silos Efficiency: Able to produce significant output with minimal wasted effort; able to focus on the task at hand and not about what is to come Flexibility: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change Calm Under Pressure: Maintains stable performance when under heavy pressure or stress; not reactive Communication: Speaks and writes clearly and articulately without being overly verbose or talkative; maintains this standard in all forms of written communication including email Commitment: Being dedicated to the same mission as the company; cultural fit Good Judgment: Utilize available resources and knowledge to independently execute sound decisions based on common sense and established policy/procedures Professionalism: Presents a professional demeanor in dress, interpersonal interactions, and communication; employs personal accountability Intelligence: Learns quickly; demonstrates ability and eagerness to quickly and proficiently understand and absorb new information

Requirements

Supports staffing needs by traveling to different branch locations as assigned; travel and reliable transportation are required.
General hours are Monday through Friday from 9:30AM to 7:00PM and Saturdays from 8:30AM to 2:00PM.

Nice To Haves

Bachelor’s degree or equivalent experience preferred
Previous experience in a client service industry preferred
Demonstrated knowledge of Citizens National Bank
Proficient in technology based systems
Proficient in professional written and verbal communication

Responsibilities

Contributes to the success of the team by actively participating in shared responsibilities and goals.
Completes a variety of client transactions in an accurate and efficient manner.
Upholds numerous compliance and regulatory requirements while operating in a time pressured environment.
Engages in client communication to determine and meet various needs and expectations.
Seizes opportunities to continue education that improves skills and knowledge.