Float Coach

New Moms•Chicago, IL

49d•$49,000 - $51,000•Onsite

About The Position

The Float Coach is a full-time, in-person role that provides temporary coverage when positions are vacant or when additional support is needed across direct service programs. This highly dynamic position is cross-trained in multiple program models and adapts quickly to different teams, supervisors, and participant needs. The Float Coach supports participants using the New Moms Coaching approach while maintaining program expectations for the department they are assigned to at any given time. This role has a primary supervisor but works closely with task supervisors depending on the assignment.

Requirements

Education (one of the following required): Bachelor’s in social work, psychology, counseling, or similar field OR Bachelor’s in other field + 2 years clinical/human service experience OR High school diploma + 5 years clinical or human service experience
Nonprofit direct service experience preferred
Experience using case management software preferred
Strong written and verbal communication skills
High adaptability and comfort working across different program models
Proficiency with computers and Microsoft applications
Ability to work evenings and weekends depending on the needs of the program
Valid driver’s license, reliable car, and insurance required
Must complete and maintain Parents as Teachers certification (provided on the job)

Responsibilities

Provide temporary coaching coverage across Family Support, Housing, Job Training, and Parent Education programs
Conduct assessments, develop service plans, and provide coaching through home- or office-based visits
Deliver mental health case management, crisis prevention, and intervention as needed
Collaborate with internal teams and community partners to support participant stability and goal achievement
Use digital coaching tools and case management systems to maintain engagement and documentation
Facilitate workshops or group coaching sessions based on agency needs
Coordinate exit planning, referrals, and transitions back to primary coaches
Participate in cross-training and professional development across program areas

Benefits

Medical insurance with generous employer contribution
Dental and vision insurance
Flexible Spending Account (FSA)
Short-term disability, long-term disability, and life insurance – 100% employer-paid
Employee Assistance Program (EAP) for free counseling and resources
Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
403b retirement plan with employer match
Pre-tax transportation benefits
Discounts on Bright Endeavors products
Free spiritual direction services
Position may be eligible for hybrid schedule following 90 Day orientation period; Work schedule and hybrid options vary depending on duties the position is covering and are subject to change with each work assignment
For licensed employees, you will receive over 20 free CEUs during onboarding and regular free CEUs throughout employment. We will cover the cost of your social work (LSW or LCSW) or professional counselor (LPC or LCPC) state certification/renewal, and will provide licensure supervision hours for staff working towards licensure.