Float Care Coordinator - Twin Cities Orthopedics
About The Position
The Float Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. This is a full-time position, Monday through Friday between the hours of 7:00AM and 5:00PM. As a Float you will be supporting Care Coordinators who are out sick, on leave, or on vacation and will be in Clinic with a Physician and the Care Team and will also be responsible for the administrative duties of a Care Coordinator when covering. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Requirements
- High school diploma/GED or equivalent
- Administrative or medical office experience preferred
- Medical terminology knowledge strongly preferred
- Transcription experience, where applicable
- Customer service experience
- Comply with company policies, procedures, practices, and business ethics guidelines.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance.
- Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
- Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
Responsibilities
- Provide communication and liaison between providers and patients
- Build Physician schedule and maintain scheduling template
- Schedule patient appointments, surgeries, and diagnostic tests.
- Obtains referral and/or authorization requirements per insurance guidelines.
- Provide follow up to patient inquiries, contacting provider as necessary
- Process mail and correspondence
- Coordinate the transmission and acquisition of patient records
- Maintain Physician schedule, communicating changes appropriately
- Transcription or medical scribing
- Assist in clinic with rooming, etc.
- Assist physician with legal practice, etc.
- Any and all other duties as assigned
Benefits
- A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a sign-on bonus.
- We offer a comprehensive benefits package - to learn more click here.
- Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
- All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
