Position Summary The "Flipper" is responsible for expediting orders, delivering food orders from the kitchen to guests, and bussing tables in the dining room. Duties include ensuring accuracy in orders, coordinating with kitchen staff, providing prompt service to guests, and clearing tables. Strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment are essential for this role. Essential Functions Ensure timely and accurate delivery of food and beverages to guests, creating an exceptional dining experience. Expedite and run food orders to guests. Clear and reset tables in the dining room. Place additional food and beverage orders for guests and accommodate for special requests. Perform opening, closing, and side duties, including setting up food carts, stations, and presetting or clearing tables. Build food tickets on the kitchen line and coordinate efficient food flow between kitchen and service areas. Keep dining, service, and assigned stations clean, sanitized, and organized at all times. Observe and support each guest’s dining experience, responding promptly to needs or requests. Ensure all equipment and supplies are in proper working order; report repairs or restocking needs as required. Communicate and collaborate effectively with all staff to optimize guest service and workflow. Follow all company service standards, safety protocols, policies, and procedures, while maintaining attendance and reliability expectations. Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures. Perform all additional duties as assigned by management.
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Career Level
Entry Level
Education Level
No Education Listed