Flight School Dispatch/Scheduler

Acron Aviation Inc•Jacksonville, FL

18h

About The Position

The Dispatch-Scheduler is a customer-facing position responsible for the details of building the daily flight schedule, dispatching, tracking, and adjusting flights as needed. The position will also be responsible for creating invoices after each event and posting them to the students’ profiles.

Requirements

High school diploma or equivalent with 2-4 years’ experience or Associate degree with 0-2 years’ experience.
Customer service experience, working with individuals with diverse backgrounds and experience levels
Strong computer skills
High attention to detail
Ability to prioritize tasks and manage time effectively
Can work well independently and with a team
Punctual and reliable

Nice To Haves

Strong communication and interpersonal
Proficiency in MS Excel and PowerPoint
Ability to work as a solid contributing member of a team as well as operate independently
Effectively interact with all levels of management.
Demonstrated attention to detail and acted with a sense of urgency

Responsibilities

Operates the company Training Management System to build and record all aspects of the operation of Flight Operations facilities/equipment.
Creatively adjusts schedule to work with crew availability and resources.
Opens and closes all campus buildings relative to their work shift.
Answers phone calls and emails and coordinates or transfers relative to work shift.
Additional duties as assigned.
Verifies that information requested by the flight crew is complete and accurate, and that all available students are scheduled as appropriate.
Constructs a daily flight schedule using the Training Management System, considering time off, meetings, and ground school.
Revises the daily flight schedule throughout the shift to reflect changes such as pencil-ins and terminations
Maintains records of flight schedule and results of examinations.
Distributes daily schedule via email to all students and instructors and prints physical copies to post in various campus locations.
Dispatches and monitors all aircraft.
Assigns tail numbers for scheduled aircraft and simulator lines to generate the next day’s schedule.
Receives flight tickets and issues aircraft documents as appropriate.
Maintains inspection time remaining reports for the Aircraft Maintenance Department.
Generates and disburses flight dispatch and maintenance reports.
Uphold and enforce Acron Aviation safety procedures and guidelines.