Flight Scheduler

TransMedicsAndover, MA
10h

About The Position

POSITION SUMMARY : The Flight Scheduling team is a critical component of the 24/7 Transplant Logistics Command Center in Andover, MA. This team ensures that TransMedics ' aircraft are optimally scheduled to support life-saving missions across the country, balancing operational efficiency with regulatory compliance and safety. Flight Schedulers leverage a deep understanding of aviation operations, Part 91/135 regulations, and logistical planning to execute complex missions under time-sensitive conditions. Responsibilities include end-to-end scheduling of aircraft , flight coordination, and proactive management of any operational challenges to minimize delays and ensure mission readiness. This is a fast-paced, highly dynamic role that requires attention to detail, flexibility, strong teamwork, a proactive approach, and sharp analytical thinking. Flight Schedulers typically work approximately 15 twelve-hour shifts per month on a rotating schedule: 4 days on, 3 days off, followed by 3 days on, 4 days off — including nights, weekends, and holidays.

Requirements

  • High S chool D iploma
  • 3 plus years of e xperience in Part 135 operations and a comprehensive understanding of Part 91/135 FAA regulations
  • Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint), SharePoint, and internet navigation.
  • Proficiency in using industry-specific software and tools with the aptitude to learn new software.
  • Familiarity with travel management systems such as AmTrav or similar platforms.
  • General office environment sitting for extended periods at a computer.
  • Use hands and fingers for typing and operating equipment.
  • Have good vision and hearing to communicate with staff.
  • Possess basic organizational skills to manage complex schedules.

Nice To Haves

  • Bachelor’s degree and Dispatch Certificate preferred
  • Strong personal and work ethics along with a high level of integrity.
  • Excellent interpersonal, organizational, leadership skills, and communication skills (both written and oral).
  • Ability to work effectively in a fast-paced, dynamic environment and adapt to changing business needs.
  • Calm and efficient under pressure with strong decision-making and problem-solving abilities.
  • Strong analytical skills and the ability to think creatively.
  • Attention to detail and strong multitasking skills to manage competing priorities and meet tight deadlines.
  • Self-motivated and capable of working independently as well as collaboratively within a team.
  • Proficient in basic math calculations, including decimals, time conversions, as well as a 24-hour clock format, and UTC.

Responsibilities

  • Coordinate and schedule aircraft and crew duty to ensure timely and efficient mission execution.
  • Monitor and assess NOTAMs, TFRs, weather conditions, and airport slots to ensure operational readiness.
  • Proactively secure PPRs and airport slots as .
  • Monitor real-time mission activity and respond quickly to delays or disruptions.
  • Identify and resolve potential conflicts related to crew duty time, aircraft availability, or maintenance requirements.
  • Ensure compliance with all FAA Part 135 regulations and internal company policies.
  • Track crew duty/rest times to ensure adherence to federal and company safety standards.
  • Collaborate with Maintenance teams to coordinate aircraft cleaning, repositioning, test flights, and scheduled maintenance.
  • Support fatigue mitigation efforts by factoring rest periods and efficient routing into flight schedules.
  • Work closely with departments across the organization to support TransMedics ’ mission-driven operations.
  • Participate in departmental projects and initiatives as needed.
  • Maintain a high standard of communication, professionalism, and accountability within the 24/7 Command Center environment.

Benefits

  • Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
  • Dental
  • Vision
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Short Term Disability
  • Long Term Disability
  • 401K Plan
  • Pet insurance
  • Employee Stock Purchase Plan
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