Flight Partner Services Director- Americas

Priceline • New York, CT

6d • $170,000 - $210,000 • Remote

About The Position

Flight Partner Services Director - The Americas This role is remote Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline customers - so they can experience all the moments that matter to them. Why this job’s a big deal: Priceline.com is seeking an ambitious, enthusiastic and results-oriented individual to assume the role of Flight Partner Services Director - the Americas. You will be responsible for setting strategic direction for your accounts, and implementing innovative tactics to exceed aggressive supply, revenue and profitability targets for all Priceline products. The ability to establish and develop long-term relationships both internally and externally will be critical to success. In this role you will get to: Develop and strengthen long-term, strategic partnerships with new and existing airline partners Clearly communicate the unique value of Priceline’s programs (e.g. - opaque, retail and vacation packages) to a multitude of airline stakeholders Deliver a strategic plan to grow bookings, revenue and gross profit for assigned portfolio Analyze data to identify key issues, trends and opportunities. Translate those findings into an action plan with the aim of improving both Priceline and airline partner performance Act as a consultative partner – understand the needs and capabilities of both Priceline and the airline, and develop solutions that benefits both parties Deliver exceptional day-to-day account management – reporting, performance management, troubleshooting, etc. Negotiate and finalize new agreements in a constructive and collaborative manner Communicate effectively with a cross-functional set of internal stakeholders (product, customer care, marketing, etc.) to pursue innovative opportunity development and resolve day-to-day issues

Requirements

• Bachelor's Degree in business, economics or related area; MBA preferred
• Minimum 7-10 years proven sales leadership experience in the travel industry; aviation or online travel experience preferred
• Flexibility to travel up to 25% for partner/market visits and team meetings
• Airline Sales/Distribution experience preferred
• Airline Pricing/Revenue Management experience preferred
• OTA/Consolidator/Aggregator experience is a plus
• Strong analytical skills and the ability to turn data into action
• Excellent verbal, written and listening communication skills, with ability to influence internally and externally with a wide range of audiences
• Excellent presentation creation & delivery skillset required
• Excellent negotiation skills
• Comfortable working under pressure and flexible in adapting and responding to constantly evolving marketplace conditions
• Proactive and dynamic personality willing and able to drive strong results
• Innovative, creative thinker
• High degree of integrity and honesty
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.

Nice To Haves

• Airline Sales/Distribution experience preferred
• Airline Pricing/Revenue Management experience preferred
• OTA/Consolidator/Aggregator experience is a plus

Responsibilities

• Develop and strengthen long-term, strategic partnerships with new and existing airline partners
• Clearly communicate the unique value of Priceline’s programs (e.g. - opaque, retail and vacation packages) to a multitude of airline stakeholders
• Deliver a strategic plan to grow bookings, revenue and gross profit for assigned portfolio
• Analyze data to identify key issues, trends and opportunities. Translate those findings into an action plan with the aim of improving both Priceline and airline partner performance
• Act as a consultative partner – understand the needs and capabilities of both Priceline and the airline, and develop solutions that benefits both parties
• Deliver exceptional day-to-day account management – reporting, performance management, troubleshooting, etc.
• Negotiate and finalize new agreements in a constructive and collaborative manner
• Communicate effectively with a cross-functional set of internal stakeholders (product, customer care, marketing, etc.) to pursue innovative opportunity development and resolve day-to-day issues

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees