Flight Operations Manager in SFO Airport starting at 70K (SFO OPS)

About the position

The Flight Operations Manager is responsible for overseeing all aspects of flight operations, ensuring safety, efficiency, and compliance with regulatory requirements. This role involves managing flight schedules, coordinating with flight crews, and optimizing operational processes to enhance performance.

Responsibilities

• Supervise daily flight operations, including flight scheduling and crew management.
• Ensure compliance with aviation regulations, safety standards, and company policies. Conduct safety audits and implement corrective actions as needed.
• Oversee flight crew assignments, training, and performance evaluations. Ensure that all crew members adhere to regulatory requirements and company standards.
• Work closely with other departments (e.g., maintenance, ground operations) to ensure seamless flight operations and address any operational issues.
• Develop and manage flight schedules to optimize resource utilization and meet customer needs. Address any scheduling conflicts or changes promptly.
• Address customer inquiries and complaints related to flight operations, ensuring a high level of service and satisfaction.
• Prepare and analyze operational reports to identify trends, performance metrics, and areas for improvement. Present findings to senior management.

Requirements

• 5 years flight operations experience with an international airline account(s) preferred
• Proficient knowledge of airline product systems and procedures
• Knowledge of airline computer systems required
• Expert knowledge of Weight & Balance, flight operations, and ramp knowledge
• Experience with Crew Administration preferred
• Ability to plan operations schedules for multiple airlines
• Organized & detail oriented
• Excellent and effective communication and telephone skills (verbal and written)
• SFO airport experience preferred
• Excellent attendance record
• Able to work varied shifts (including late night and weekends)
• Must be flexible
• Must possess a valid United States driver's license
• Must be able to travel