About the position
The Flight Operations Duty Manager (FODM) is an aviation professional (pilot or dispatcher), with a background in the day-to-day operational demands of a responsive, point to point flight service organization. As a member of a dynamic, multitype aircraft operation, the FODM maintains operational control and interacts as part of a mission critical leadership team addressing a wide variety of operational and organizational issues. The FODM oversees continuous improvement initiatives to deliver Service Excellence for Flight Operations through safety and compliance as it relates to the Flight Crew. The FODM partners with Strategic Operations and other departments and ensures a model of professional communication in every form, to build supportive and motivating relationships.
Responsibilities
- Safety of flight as it relates to the execution of the delivered daily plan.
- Collates relevant inputs from all available resources to aid the Flight Center’s defined team members to promulgate the efficient management of company assets based on stated business principles.
- Manages exceptions that cause deviations to daily plan.
- Advise on matters pertaining to safety, compliance, equipment, training and crewmembers.
- Advise on the effectiveness of Flight Operations policies, procedures and practices and recommend new or improved Flight Operations policies, procedures and practices.
- Ensure compliance with all regulations and specifications applicable to the safe and efficient operation of the flights in their assigned fleet.
- Monitor daily crew and aircraft assignments.
- Be available as a resource for any mission-critical issue that could hinder the successful outcome of any flight.
- Promote teamwork among crewmembers and Flight Center personnel to provide consistent, reliable and successful flight execution, and enhance Owner satisfaction.
Requirements
- Bachelor's in Aviation Management
- Pilot license (CPL or ATPL)
- FAA Flight Dispatcher License
- 4-6 years of experience
- Available to be on-call 24/7 with company provided communication device
- Ability to manage multiple and changing priorities
- Proactive decision making and problem solving
- Must maintain a valid medical certificate
- May be required to obtain a FAA Type rating in an applicable NetJets fleet type
- Must be able to uphold a service standard in a strict & changing regulatory environment
Benefits
- Medical, Dental, and Vision
- Healthcare Advocacy
- Employee Assistance Program
- Flexible Spending Accounts
- Health Savings Account with annual employer contribution
- Wellness Programs & Discounts
- Paid Time Off
- Parental Leave of Absence
- Life and Accident Insurance
- Voluntary benefits (financial protection plans)
- 401(k) plan, with 66% of every dollar you contribute matched by NetJets
- Short and Long-Term Disability
- Legal Plan
- Identity Theft Protection Plans
- Pet Insurance
- Family & Caregiving Support
