Flight Follower/CSR

Kalitta Charters LLC-posted about 2 months ago

$24 - $28/Yr

Full-time • Entry Level

Onsite • Ypsilanti Charter Township, MI

251-500 employees

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We hope you join our team! Kalitta Charters is a family owned and operated business. We owe our success to the great work done by the members of our team - and we expect them to continue to keep building towards our future successes, too. Here you aren’t just an employee, you are part of our team. The Kalitta family has been an industry leader for decades which is why you can expect the highest standards of safety, professionalism, and service.

Perform logistics function for the company by optimizing availability of aircraft, crews, and current locations.
Communicate verbally over the phone and e-mail-based communications
Communicate with clients and quote trips based on crew and aircraft availability while complying with pricing
Communicate with clients, flight crews, and maintenance to ensure on-time routing
Locate air and ground-based assets given certain time constraints to manage a client’s logistics schedule
Enter and track trips in Avianis, a flight following software
Handle all transportation and accommodations for all flights (air ambulance, cargo, and passenger)
Coordinate customs, international permits, ground handling, and maintenance constraints as well as obtaining landing permits, overflight permits from foreign governments in a timely fashion
Maintain dispatch reports, aircraft records, and files which have government-restricted access
Multi-task while maintaining a service-oriented demeanor

Candidates must have a High School Diploma or GED
A valid unrestricted driver’s license
Intermediate MS Office knowledge, computer software & internet proficiency
Candidate must be able to read, understand and write English
Candidate should be motivated, resourceful, energetic, organized, and able to manage and be managed
Candidate must be reliable, punctual, and flexible
Candidate must be able to multi-task, respect and maintain confidentiality
Candidate must be ethical, trustworthy with sensitive information
Candidate must be service oriented and able to work at a fast pace and handle stress and problematic issues well with a good attitude
Candidate must be able to communicate effectively and work within a team-focused environment
Candidate must be respectful of diverse populations and cultures
Candidate must have an outgoing personality with expertise at developing relationships
Must be at least 18 years of age
Must be legally authorized to work in the United States

Aviation background preferred but not required

Short Term Disability
Employee Assistance Program (EAP)
Basic Life Insurance with Accidental Death & Dismemberment Insurance
Travel Assistance Program
Cancer Expert Now
Fidelity 401K with match
BCBS – Medical 500 PPO and 1000 PPO options, Dental PPO, Prescription, Teledoc
EyeMed - Vision
Flexible Spending Account – Medical and Dependent Care
Long Term Disability
Life Insurance for Employee, Spouse, and Child
Accident and Critical Illness Insurance for Employee, Spouse, and Child
Hospital Indemnity for Employee, Spouse, and Child
Met Law Coverage
Nationwide Voluntary Pet Insurance

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