Flexible Customer Service Associate

The Hertz • East Boston, MA

73d • $20

About The Position

As a Flexible Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

Requirements

• Previous customer service experience and sales skills.
• Ability to work in a fast-paced environment with a variety of tasks.
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
• Detail oriented.
• Computer literate.
• Proficiency in English.
• Valid and active driver's license.
• Must have a valid driver's license, be 20 years of age, with an acceptable driving record.
• Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required.

Responsibilities

• Qualifying and processing customer rentals with accuracy and detail.
• Persuasively selling optional services.
• Processing customer rental returns.
• Conducting vehicle service and maintenance.

Benefits

• Overtime hours are compensated at 1.5 times your hourly rate.
• Includes full range of medical, dental, vision, 401K benefits offerings.
• Uncapped monthly sales incentives.
• Potential for top sellers to make over $100K annually.

What This Job Offers

• Industry: Rental and Leasing Services
• Number of Employees: 5,001-10,000 employees