Flexible Customer Service Associate

The Hertz Corporation • Colorado Springs, CO

279d • $16 • Onsite

About The Position

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.

Requirements

• Strong oral and written communication skills.
• Possess all auditory, speaking, and communicating capabilities necessary to complete the responsibilities.
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers on their rental.
• Maximize revenue opportunities by actively offering products and services.
• Overcome customer objections.
• Ensure world-class customer service and sales support.
• Shuttle customers.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.

What This Job Offers

• Job Type: Full-time
• Industry: Rental and Leasing Services