FLEX Senior Manager, MDS Product Platform Strategy

Marriott International-posted 2 months ago
Mid Level
Bethesda, MD
5,001-10,000 employees
Accommodation
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Marriott Digital Services (MDS) operates as an agency within Global Digital, delivering digital products that enhance hotel engagement with guests and drive room nights. This role oversees the strategic integration of MDS products based on Adobe Experience Manager and related platforms, ensuring alignment between business needs and technical roadmaps. Responsibilities include coordinating with internal and external stakeholders, identifying dependencies, streamlining processes, and facilitating communication from strategy through delivery. The position leverages generative AI tools to support analysis, decision-making, and stakeholder communications. Working cross-functionally, the Sr. Manager will develop and implement strategic platform and product roadmaps, manage execution and reporting, and ensure projects are delivered on time, within budget, and according to KPIs and SLAs.

  • Oversee the strategic integration of MDS products based on Adobe Experience Manager and related platforms.
  • Coordinate with internal and external stakeholders.
  • Identify dependencies and streamline processes.
  • Facilitate communication from strategy through delivery.
  • Leverage generative AI tools to support analysis and decision-making.
  • Develop and implement strategic platform and product roadmaps.
  • Manage execution and reporting of projects.
  • Ensure projects are delivered on time, within budget, and according to KPIs and SLAs.
  • Connect MDS with enterprise platforms and product teams.
  • Align priorities and roadmaps with business needs.
  • Lead cross-team initiatives and oversee vendors.
  • Track key performance indicators and report on project status.
  • 6+ years of experience in digital product management and enterprise platform integration.
  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
  • Proven ability to collaborate with multiple product teams and identify dependencies.
  • Experience integrating business priorities into actionable product and technical roadmaps.
  • Fluency in Generative AI tools, including Microsoft Copilot.
  • Skilled in managing vendors, SLAs, and capacity planning.
  • Strong stakeholder management and communication skills.
  • Metrics driven mindset with experience defining and reporting KPIs/OKRs.
  • Background in platform product management or enterprise platform governance.
  • Proficiency with Adobe Experience Manager and headless content management architecture.
  • Experience codifying AI usage guidelines within product workflows.
  • Knowledge of compliance, risk, and data stewardship as they relate to digital product orchestration.
  • Hybrid work environment with reporting 2-3 times per week to Marriott HQ in Bethesda, MD.
  • Opportunities for continual education and self-growth.
  • Participation in relevant industry conferences, training, and seminars.
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