FLEX Manager, Inventory & Pricing Execution

Marriott•Bethesda, MD

30d•Hybrid

About The Position

Manager, Inventory & Pricing Execution Job Summary: The Manager, Inventory & Pricing Execution, as part of the Channel Revenue & Optimization team, is responsible for maintaining hotel configurations, room type inventory, and rate offers supporting dedicated portfolio of hotels as part of Marriott’s Growth Initiatives like MGM Resorts and Trailborn.. The system platforms include Marriott’s leading suite of Revenue Management solutions including High-Performance Pricing (HPP), MARSHA, MarRFP, and Loyalty Redemption capabilities within One Yield. This role executes audits and error handling support between Marriott’s current and future central reservation systems and Connectivity Partners. This includes assisting the Senior Manager with communications to the affiliation hotels dedicated to this connectivity solution and their hotel operations, revenue management, and distribution partners. This role will also act as a system subject matter expert and share user feedback with our Revenue Management, Reservation, Global Technology, and Distribution Product Owners. Supports team operations, ensuring that the highest levels of hospitality and service are provided. Represents team in resolving complex situations. Manages the flow of and directs questions.

Requirements

High school diploma or GED and 3 years’ experience in business, revenue management, or related professional area.
Experience with Marriott International’s Transient strategies.
Attention to detail and strong organizations skills.
Ability to work independently and manage time effectively.
Proven track record of excellent listening skills and willing to encourage ideas and resolve conflict in a positive manner.

Nice To Haves

Lodging/hospitality industry experience across full service/ and luxury brands.
Experience with Content and Asset Management Platforms such as Product Catalog and DAC.
Strong understanding of Marriott’s Loyalty redemption strategy, terms and conditions, in terms of availability and HPP configuration.
Demonstrates ability to communicate effectively with associates having business or technical backgrounds.
Demonstrates ability to deliver results under challenging and complex conditions.

Responsibilities

Maintains MARSHA VSSM sell strategies, House Deposit, Cancellation, and Guarantee Policies, and Room Types throughout Marriott’s Revenue Management systems.
Processes rate loading requests for new offers, policy changes, and updates to value added messaging.
Tracks and informs Senior Manager, Connectivity, and hotel partners of all configuration updates to the Marriott Revenue Management systems impacting the connectivity solution.
Ensures all rate offers are set up to mirror the rate distribution, policies, and availability throughout Marriott’s Revenue Management systems to maintain rate parity between Marriott’s channels and the direct channels of the hotel partners.
Conducts regular audits as well as ad hoc audits as directed by the leadership team.
Research daily error log reports and takes appropriate action to correct in the Marriott systems and engage hotel partners for error resolution, if necessary.
Acts as system and subject matter expert for Global Technology support teams to isolate potential root causes for escalated connectivity failures.
Identifies and resolves incidents as they arise and working closely with the Senior Manager, Inventory & Pricing Execution.
Support to assist with documentation when required.
Updates flexible room counts at hotels when inventory changes are completed or when hotel partners complete renovations.
Monitors and maintain email mailbox.
Coordinates and implements work and projects as assigned.
Analyzes information and evaluates results to choose the best solution and solve problems in conjunction with existing system and technical knowledge.
Informs, updates, and provides information to supervisors, co-workers, and external hotel partners by telephone, in written form, e-mail, or in person in a timely manner.
Attends and actively participates in all relevant meetings.
Presents ideas, expectations, and information in a clear, concise, and organized manner.
Uses problem solving methodology for decision making and follow up.
Maintains positive working relations with internal and external stakeholders.
Manages time effectively and conducts activities in an organized manner.
Performs other reasonable duties as assigned by manager.