Fleet Support/Medicaid Transportation Specialist

Compass Health Network • Clinton, MO

9d

About The Position

Keep our communities moving—support safe, reliable transportation that helps individuals access care and wellness. This is a full-time, benefit eligible position. The schedule is Monday - Friday 8:00am - 5:00pm. The Fleet Support/Medicaid Transportation Specialist plays a vital role in supporting Compass Health’s Medicaid Transportation program and agency-wide fleet operations. This position ensures individuals can access essential services in a timely, safe manner while staff have dependable vehicles to carry out their daily responsibilities. Through strong coordination, organization, and attention to detail, this role helps advance our mission to Inspire Hope. Promote Wellness. in the rural communities we serve. This is a great opportunity for someone who enjoys coordinating moving pieces behind the scenes, thrives in an administrative support role with real community impact, and values being part of a mission-driven healthcare organization.

Requirements

• High School/GED preferred
• At least one (1) year of administrative work experience preferred
• A valid, unrestricted driver's license and agency established minimum automobile coverage required

Nice To Haves

• Are highly organized and comfortable managing schedules, documentation, and compliance details
• Communicate clearly and professionally with staff, drivers, and community members
• Adapt quickly to changing needs and can pivot when transportation demands shift
• Take pride in maintaining accurate records and supporting operational efficiency
• Value teamwork and understand the impact safe, reliable transportation has on access to care
• Are motivated by contributing to meaningful work that strengthens access to healthcare in rural communities

Responsibilities

• Coordinate daily transportation schedules to ensure timely, efficient service delivery
• Support drivers in meeting scheduling and service expectations
• Prepare accurate billing documentation for approved transportation services
• Maintain contingency documentation processes during vendor portal outages
• Monitor compliance with vehicle maintenance guidelines
• Provide client transportation services as needed
• Maintain and update internal fleet records and external fleet management/WEX systems
• Process annual Motor Vehicle Record (MVR) checks for authorized drivers
• Manage fleet-related communications and shared email accounts
• Track electronic vehicle logs to ensure compliance and accurate reporting
• Serve as Chief Car Captain, supporting and training site-based Car Captains
• Facilitate Car Captain transitions and assignment updates
• Conduct vehicle usage and location audits to ensure accountability
• Order, issue, and monitor WEX fuel cards for proper use and compliance
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED