Fleet Services Assistant

O'Reilly Auto Parts • Headquarters, KY

10d

About The Position

The Fleet Services Assistant will be responsible for managing and overseeing the O’Reilly fleet vehicle glass and toll programs. This role requires a detail-oriented and organized individual with excellent communication and problem-solving skills. The Assistant will ensure the efficient operation of the fleet by coordinating repairs, managing toll accounts, maintaining accurate records, and assisting with any and all other fleet related functions as needed.

Requirements

• High School diploma or equivalent (GED)
• Excellent organizational and time management skills
• Excellent customer service and communication skills
• Strong attention to detail with a high level of accuracy
• General knowledge of MS Office products such as Excel, Word, Access, and PowerPoint
• Ability to multi task

Nice To Haves

• 2 years fleet industry or commercial dealership experience
• 2 years office experience, including typing, copying, and faxing
• Advanced knowledge of MS Excel and or fleet management systems

Responsibilities

• Coordinate glass repairs and replacements for the O’Reilly fleet while maintaining detailed records of all glass related services.
• Work with approved vendors to ensure timely and cost-effective services.
• Manage toll accounts for the entire O’Reilly light duty fleet by monitoring toll usage, reconciling toll charges and addressing discrepancies or issues related to toll accounts.
• Ensure all vehicles are equipped with necessary toll devices.
• Assist with the fleet team phones for fuel and maintenance card transactions or questions.
• Assist in processing payment requests forms for completed vehicle maintenance.
• Investigate and process fleet vehicle citations and violations.
• Generate and maintain reports on glass repairs, replacements, and toll usage.
• Provide regular updates on the status of vehicle glass repairs and toll account balances.
• Act as a point of contact for field teams regarding glass repairs and toll issues.
• Provide support and assistance to field teams as needed.
• Resolve any concerns or complaints in a timely and professional manner.
• Monitor and manage expenses related to glass repairs and tolls.
• Identify cost-saving opportunities without compromising service quality.
• Assist with other overflow type duties as assigned by the Fleet Services Supervisor or Manager of Fleet Operations.
• Assist with all other fleet team duties as needed.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees