Fleet Service Manager 2
About The Position
As a Fleet Service Manager II at Torc, you will lead day-to-day fleet maintenance operations at one of our Fleet Ops sites, owning vehicle uptime, service execution, technician performance, and safety compliance. This role blends automotive service leadership, fleet operations, scheduling, and people management in a high-accountability environment. You will function as both a service manager and service workflow owner, ensuring maintenance is executed efficiently, safely, and at a high quality standard while building and leading a strong technician team. This role is ideal for someone with experience in fleet maintenance, dealership service operations, freight operations, or shop leadership, who is comfortable running a service floor and managing real-time operational priorities.
Requirements
- 5+ years in automotive service, fleet maintenance, or heavy vehicle operations
- Experience in a service leadership role (service manager, fleet manager, shop foreman, or similar)
- Prior people management experience leading technicians or service teams
- Strong understanding of automotive systems, diagnostics, and repair workflows
- Experience with fleet management systems, work orders, scheduling, and service operations
- Ability to manage labor planning, parts flow, technician workloads, and maintenance prioritization
- Knowledge of safety standards and local/state/federal vehicle service regulations
- Strong communication, organization, and operational execution skills
- Comfort working in fast-paced, uptime-critical environments
Nice To Haves
- Experience with commercial fleets, freight operations, or heavy-duty trucks
- Shop foreman, dealership service manager, or lead technician background
- Experience acting as both service manager and service writer
- Exposure to autonomous vehicles, ADAS, robotics, or advanced vehicle systems
Responsibilities
- Lead daily maintenance operations for autonomous trucks and trailers, ensuring safety, quality, and uptime
- Own work order flow, scheduling, prioritization, and execution across technicians and engineers
- Track fleet assets, inspections, preventative maintenance, and service documentation
- Coordinate vendor repairs and planned maintenance to maximize equipment availability
- Monitor technician performance, safety adherence, and quality outcomes
- Coach, develop, and manage technicians while building a strong team culture
- Ensure compliance with Torc safety standards, maintenance policies, and regulatory requirements
- Conduct vehicle and maintenance quality inspections and audits
- Generate operational reports and support continuous improvement across fleet maintenance
- Maintain a safe, organized, and high-functioning shop environment
Benefits
- A competitive compensation package that includes a bonus component and stock options
- 100% paid medical, dental, and vision premiums for full-time employees
- 401K plan with a 6% employer match
- Flexibility in schedule and generous paid vacation (available immediately after start date)
- Company-wide holiday office closures
- AD+D and Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
