Family Express Corporation-posted 4 months ago
Valparaiso, IN
501-1,000 employees

The Fleet Sales Account Manager is responsible for driving growth and retention of the company’s fleet card programs, including WEX (Wright Express) and Fleet Perks+, across the operating footprint. This role combines inside and outside business-to-business (B2B) sales, with primary responsibilities in prospecting, onboarding, and managing commercial fleet customers. The position requires frequent in-person client visits, strong relationship management skills, and collaboration with internal teams to ensure smooth onboarding and ongoing account usage.

  • Prospect, qualify, and onboard new commercial fleet customers to the WEX and Fleet Perks+ programs.
  • Promote Fleet Perks+ for local loyalty and ensure customer awareness of program benefits.
  • Provide account management, including monitoring and reporting on account usage, resolving issues, and identifying opportunities for increased adoption.
  • Collaborate with marketing on targeted outreach initiatives, events, and promotional campaigns to drive program awareness.
  • Attend trade shows, networking events, and client meetings to build relationships and generate leads.
  • Maintain accurate sales activity records in CRM and generate regular performance reports.
  • Partner with Wholesale Sales and Retail Fuel Dispatch teams to identify cross-selling opportunities for bulk fuel purchases.
  • Conduct account reviews to ensure customer satisfaction and long-term retention.
  • Support the company’s 'Living Brand' values through leadership, collaboration, and exceptional customer service.
  • Other duties as assigned.
  • Bachelor’s degree or equivalent combination of education and relevant experience.
  • Minimum 2 years of B2B sales or account management experience.
  • Proven track record of meeting or exceeding sales targets.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Valid driver’s license and reliable transportation for field travel.
  • Ability to work flexible hours, including evenings and weekends as needed.
  • Experience in the fuel, transportation, or fleet industries.
  • Knowledge of sales forecasting, pipeline management, and pricing strategies.
  • Familiarity with marketing and promotional tactics.
  • Background in logistics or supply chain management.
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