Fleet Parts Retail Counter Sales Associate (Bilingual Preferred – Spanish/English)

LKQ Corporation•Lansing, IL

1d•$20 - $25•Onsite

About The Position

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career! We’re looking for a knowledgeable and customer-focused Retail Counter Sales Associate to support our heavy-duty truck parts operation. This role is the face of our business—assisting walk-in and phone customers, driving sales, and delivering an exceptional customer experience every day.

Requirements

Heavy-duty truck parts knowledge
1 year experience required.
To perform this job this job successfully, an individual must have a strong customer service background.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, etc.
Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
Regularly uses moderately complex oral and written skills.
May train others in functional areas, interact with others and make presentations to department or middle management.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect one’s own job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Handle multiple tasks or projects simultaneously with moderate complexity.
Must be able to lift up to 75 pounds.

Nice To Haves

Bilingual (Spanish/English) preferred
High School Diploma/GED.
Prior automotive experience and knowledge of automotive parts.
Two to three years of prior customer service relations.

Responsibilities

Greet every customer promptly and provide a friendly, professional experience from start to finish
Assist customers (in-person and over the phone) with identifying and purchasing heavy-duty truck parts
Use suggestive selling techniques to recommend additional or alternative parts
Accurately process transactions, including cash handling, invoicing, and order entry
Maintain organized records of all transactions and ensure cash drawer accuracy
Monitor inventory levels and communicate stock needs to maintain proper availability
Coordinate with the warehouse to ensure timely order fulfillment and customer readiness
Keep the showroom clean, organized, and visually appealing
Resolve customer questions or issues quickly and professionally
Support additional tasks and team needs as assigned