Fleet Operations Support Specialist

EquipmentShare•Columbia, MO

1d•Onsite

About The Position

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Fleet Operations Support Specialist for our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Fleet Operations Support Specialist will be a point of contact for the sales teams regarding Used and Retail fleet sales support, availability and deal closing processes support.

Requirements

Broad experience in the construction industry, specifically around various types of construction equipment, preferred but not required
Computer skills using Google Sheets, Google Docs, and/or Microsoft Office
Ability to identify opportunities for process improvement, and system enhancements where possible
Excellent communication, time management and organizational skills
Must have the ability to work in a team environment w/ the ability to train & cross train team members
Self starter with the ability to work independently
Fundamental financial acumen focusing on pricing, costs data, rental agreements, andRPO calculations
Ability to multi-task across multiple systems, documents while maintaining a high level of attention to detail
High School diploma or equivalent
Must be able to sit and stand for long periods of time.
Must be able to use a computer for long periods of time.

Nice To Haves

Prior Sales experience a plus
Past experience in construction, preferred but not required

Responsibilities

Facilitate the support functions to quote, invoice and close the sales loop for used and retail fleet sales
Maintain frequent communication with the TAM’s as well as national sales teams, respond to inquiries on equipment inventory, availability and prepare documents for closing of sales
Facilitate and assist the sales teams with Rent Purchase Option (RPO) support
Generate quotes at the request of the sales teams
Assist Sales teams and managers with the sales process including invoice support, margin calculations, and equipment payoff as needed
Utilize the system as stated in SOP’s in order to maintain accurate information and history of all transactions
Maintain, review and update various reports based in the ES looker system as assigned
Work in harmony with all internal and external teams to facilitate the sales support process as quickly and accurately as possible
Work in and respond as needed to the team managed inbox that fields various inquiries related to the sale of new and used equipment
Respond in a way that meets or exceeds team goals in order to facilitate sales in all US markets
Communicate and prepare documents for large fleet sales
Prepare and update operational procedure documents to be kept as a living document
Coordinate process for large sales of equipment to include but not limited to make ready ordered and logistic coordination for pick up and delivery
Other responsibilities as assigned by management

Benefits

Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch).
State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
Seasonal and year round wellness challenges.
Company sponsored events (annual family gatherings, happy hours and more).
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
Opportunities for career and professional development with conferences, events, seminars and continued education.