Fleet Operations Coordinator

Port City Logistics Inc•Port Wentworth, GA

10d•Onsite

About The Position

JOB OVERVIEW: The Fleet Operations Coordinator is responsible for ensuring the efficient scheduling and dispatch of drivers, coordinating fleet maintenance with drivers, coordinating with logistics teams, and communicating with customers to ensure timely deliveries and operational success. This role requires strong organizational skills, attention to detail, and effective communication to manage both the fleet and the drivers while maintaining accurate records of all fleet activities.

Requirements

2-3 years of experience in logistics coordination or dispatching
Familiarity with DOT regulations and fleet safety protocol
Strong understanding of dispatching, fleet management, and logistics operations.
Effective verbal and written communication to liaise with drivers, customers, and internal teams.
Ability to manage last-minute changes or challenges in dispatching and fleet operations.
Strong focus on maintaining accurate records and data related to fleet and dispatch activities.
Experience with fleet management software, GPS systems, and Microsoft Office (Excel, Word).

Nice To Haves

High School Diploma

Responsibilities

Manage the scheduling and dispatching of vehicles and drivers to ensure on-time deliveries and pickups.
Optimize vehicle routes to improve efficiency, reduce fuel consumption, and minimize downtime.
Coordinate with drivers to handle any unexpected delays or issues, adjusting schedules as needed.
Coordinate vehicle servicing and maintenance with external vendors or trucking maintenance.
Collaborate with team to plan and optimize delivery routes based on customer demands and operational efficiency.
Provide timely updates to customers on delivery statuses and any potential delays or issues.
Address and resolve customer concerns related to fleet services and deliveries.
Maintain accurate and up-to-date records of all dispatch activities.
Manage the billing process for customers, ensuring accurate invoicing for services provided.
Work closely with the accounting department to resolve any billing discrepancies or inquiries from customers.
Ensure that all billing processes are completed in a timely manner, with proper documentation.