Fleet Office Assistant

Bzak Landscaping Inc•Union Township, OH

11d•Onsite

About The Position

The Fleet Office Assistant will perform various clerical duties to support the organization, with a primary focus on accurately taking and processing customer orders. This role requires strong organizational skills, attention to detail, and exceptional customer service and communication abilities.

Requirements

Excellent customer service and communication skills (verbal and written).
Excellent phone etiquette.
Ability to type at least 45 words per minute.
Strong interpersonal skills and ability to build positive relationships with customers and team members.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite or related software.
High school diploma or equivalent required.
U.S. citizen or permanent resident.

Nice To Haves

Proficiency in Spanish highly desirable.
Dispatching experience highly desirable.
Clerical or order-processing experience preferred.

Responsibilities

Take and process customer orders accurately and efficiently (primary responsibility).
Communicate with customers to confirm order details and provide assistance as needed.
Perform routine clerical duties including typing, filing, and completion of simple forms.
Operate office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
Serve as the receptionist for the office, greeting customers, employees, and applicants.
Communicate driver route information and daily schedule to drivers.
Answer phones, direct calls to appropriate individuals, and prepare messages.
Copy, sort, and file records related to office activities, business transactions, and other matters.
Prepare letters, memos, forms, and reports according to written or verbal instructions.
Sort incoming mail and deliver to appropriate department or individual.
Process outgoing mail.
Maintain filing systems either manually or electronically.
Manage calendars and schedule appointments.
Perform other related duties as assigned.