Fleet Management Supervisor-Cranes

MortensonRobbinsdale, MN
6hOnsite

About The Position

Mortenson is hiring a Fleet Management Supervisor-Cranes. This role reports to the Crane Manager and is responsible for day-to-day fleet reliability and support across Mortenson’s owned and re-rented crane programs. This role serves as the primary point of contact for in-field maintenance issues, inspections, incidents, and issue closure, while coordinating vendor/OEM relationships and helping plan fleet deployment to maximize utilization and reduce downtime. Location: Minneapolis, MN (On-site 5 days/week)

Requirements

  • Bachelor’s degree and 4+ years of experience in construction, equipment rental/fleet, maintenance coordination, and/or project management OR 8+ years of equivalent professional trade experience
  • Working knowledge of maintenance/service schedules and the ability to interpret inspection findings and coordinate corrective actions
  • Experience coordinating vendors for service dispatch, repairs, parts procurement, and issue closure
  • Strong communication skills (verbal and written); ability to prioritize and manage multiple issues across concurrent projects
  • Strong organizational and customer service skills; proficiency with Microsoft Office (Excel emphasis) and comfort working in fleet/rental software systems
  • Ability to travel up to 25-50%

Nice To Haves

  • Experience supporting crane maintenance, inspections/certifications, and fleet deployment for owned and/or re-rented crane programs
  • Experience managing vendor claims, damage documentation, and project closeout resolution with equipment suppliers
  • Demonstrated ability to build and manage OEM/dealer relationships to improve responsiveness, warranty outcomes, and availability of parts
  • Experience with demand, utilization, and/or financial forecasting and analysis (including downtime and cost-driver reporting)
  • Prior people leadership, coaching, or lead responsibility in a field-support or fleet environment

Responsibilities

  • Fleet maintenance & field support (point of contact)
  • Serve as primary point of contact for in-field maintenance needs, equipment issues, and incidents/accidents.
  • Coordinate with vendors to dispatch service, expedite repairs, and secure parts or replacement equipment when required.
  • Review third-party inspection reports (on-rent and off-rent), ensure findings are addressed, and drive issues to documented closure.
  • Track downed equipment, document issues, monitor repair status, and communicate path to resolution with project and crane stakeholders.
  • Support incident response documentation and follow-through, partnering with internal stakeholders and vendors to complete required actions.
  • Vendor, claims & OEM relationship management
  • Manage project closeout and damage/claim resolution with crane vendors (documentation, review, negotiation support, and closure).
  • Develop and maintain strong third-party maintenance relationships to improve responsiveness, quality, and cost outcomes.
  • Manage relationships with OEMs and dealer networks to support warranty, technical guidance, service campaigns, and parts availability.
  • Support performance reviews with key vendors and OEM partners; identify recurring issues and improvement opportunities.
  • Owned fleet deployment, scheduling & utilization
  • Plan and allocate owned fleet deployment in partnership with the Crane Manager and project teams (scheduling, transportation planning, and utilization).
  • Coordinate mobilization/demobilization and fleet moves; resolve open maintenance and repair needs prior to redeployment to protect schedule and safety.
  • Help coordinate crane assembly and disassembly (A/D) support between project teams and vendors, aligning scope, schedule, and closeout requirements.
  • Maintain location and status visibility for fleet assets and support proactive planning for upcoming project starts and transitions.
  • Crane support equipment management
  • Manage crane support equipment inventory and readiness
  • Coordinate inspection, maintenance, repair, and replacement of support equipment; ensure accurate tracking and availability for deployment.
  • Partner with internal shop/logistics teams and vendors to ensure support equipment moves with cranes and is returned and closed out properly.
  • Systems, reporting & continuous improvement
  • Maintain accurate records in fleet/rental systems for maintenance events, inspections, status changes, and closeout documentation.
  • Identify trends in failures, downtime, and recurring issues; recommend corrective actions and operator/vendor feedback loops.
  • Support standard work and process improvements that increase reliability, reduce cycle time to repair, and improve vendor performance.
  • Leadership & safety
  • Lead and influence without direct authority by guiding project teams in the field on maintenance, logistics, and issue-resolution best practices.
  • Serve as a subject matter expert and knowledge resource to the crane team on fleet logistics, maintenance coordination, and vendor/OEM support.
  • Partner with project teams to reinforce safe operations and support Mortenson’s Zero Injury safety culture.
  • Build effective working relationships across diverse backgrounds and organizational levels; communicate clearly and professionally

Benefits

  • Medical and prescription drug plans that includes no additional cost vision coverage
  • Dental plan
  • 401k retirement plan with a generous Mortenson match
  • Paid time off, holidays, and other paid leaves
  • Employer paid Life, AD&D, and disability insurance
  • No-Cost mental health tool and concierge with extensive work-life resources
  • Tuition reimbursement
  • Adoption Assistance
  • Gym Membership Discount Program
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