Fleet Maintenance Supervisor (3rd Shift)
About The Position
The Service Supervisor assists in coordinating the activities and responsibilities in the shop Essential Duties and Responsibilities Prepares and issues work schedules deadlines and duty assignments for service employeesSupervises the work of service employees to ensure adherence to quality standards deadlines and proper proceduresProvidesImplements departmental policies procedures and service standards in conjunction with managementPlans ahead to meet service deadlinesTrains employees in the areas of company policies and job dutiesAnalyzes financial activities of the department and provides input into the budget planning and preparation processDesigns implements and evaluates staff training and development programs customer service initiatives and performance measurement criteriaApplies knowledge of DOT regulations to department operationsIdentifies employee training needs and sets development goals for on the job internal or external trainingMaintains a safe work environmentOther duties as required
Requirements
- High school diploma or GED required
- 5 years truck maintenance experience required; 1 3 years of management experience preferred
- Strong organizational skills with great attention to detail
- Excellent customer service and phone etiquette skills
- Excellent communication skills both verbal and written
- Proficient in Word Excel and the internet
Nice To Haves
- 1 3 years of management experience preferred
Responsibilities
- Prepares and issues work schedules deadlines and duty assignments for service employees
- Supervises the work of service employees to ensure adherence to quality standards deadlines and proper procedures
- ProvidesImplements departmental policies procedures and service standards in conjunction with management
- Plans ahead to meet service deadlines
- Trains employees in the areas of company policies and job duties
- Analyzes financial activities of the department and provides input into the budget planning and preparation process
- Designs implements and evaluates staff training and development programs customer service initiatives and performance measurement criteria
- Applies knowledge of DOT regulations to department operations
- Identifies employee training needs and sets development goals for on the job internal or external training
- Maintains a safe work environment
- Other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Repair and Maintenance
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
