Fleet Maintenance Service Writer

TransdevNew York, NY
115d$20 - $25

About The Position

Transdev in Bronx, NY is hiring a Maintenance Shop Service Writer. The Service writer ensures efficient vehicle maintenance scheduling and manages orders. We are looking for customer service-oriented professionals who are dedicated to safety.

Requirements

  • Previous Service Writer experience.
  • Able to work in a fast paced environment.
  • Strong computer, data entry, Microsoft, and database applications skills and experience.
  • Excellent verbal and written communication skills.
  • Able to use standard office equipment.
  • Understand how to file and organize documents.
  • Subject to a DOT drug testing and physical if applicable.

Responsibilities

  • Opens work request immediately upon receipt.
  • Closes work request immediately upon completion of quality inspection.
  • Answers telephone for shop lines and schedules repair appointments.
  • Maintains vehicle information files.
  • Takes road call information, communicates with Lead Technician, Operations Manager, or General Manager to dispatch mechanic or outside service.
  • Contacts outside vendors to arrange mechanical repairs, using information given.
  • Arranges pick-up of outside repairs.
  • Files work orders with PM sheets, DVIR (operator write up), and maintains unit file related information.
  • Runs review reports as needed.

Benefits

  • Competitive compensation package of minimum $20.00 – Maximum $25.00.
  • Vacation: minimum of two (2) weeks.
  • Sick days: 5 days.
  • Holidays: 12 days; 8 standard and 4 floating.
  • 401(k) retirement plan.
  • Medical, dental and vision insurance.
  • Life insurance.
  • Short-term disability.
  • Voluntary long-term disability.
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