Fleet Maintenance Advisor

Caterpillar • Murrysville, PA

138d

About The Position

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals. This position is the primary source of contact for the dealership, and our sales force. This individual will work directly with the Cleveland Brothers management team, sales force, and our customer base providing professional support and recommendations that help our valued customers lower owning and operating costs and improve uptime and availability of their equipment.

Requirements

• Ability to learn and develop expertise with Caterpillar equipment.
• Understanding of the operation of Caterpillar equipment, maintenance products, and various industry needs.
• Proficient with Microsoft office applications.
• Excellent verbal, written, technical, analytical, and administrative skills.
• Ability to prioritize duties, work both independently and within a team.
• Strong self-starting, interpersonal, professional communication, and multi-tasking skills.
• Must be accountable, flexible, and successful within a team environment.

Nice To Haves

• Progressive experience and understanding, focusing on exceptional internal and external services support.
• Experience with preventative maintenance needs and long-term service agreements.
• Understanding of consultative sales concepts.
• Administrative, business, technical, or training degree preferred, or an equivalent combination of training and experience.

Responsibilities

• Utilize the CAT Service Information System (SIS) and Service Data to recommend preventative maintenance services needing scheduled.
• Coordinate with service departments and customers to facilitate and prioritize services.
• Develop, generate, and review accurate monthly and annual reports as required.
• Interact with Cleveland Brothers personnel and customers on a daily/weekly or as needed basis.
• Provide professional and timely communications via phone, e-mail, or in person.
• Support CAT Inspect tool with training and occasional travel throughout the territory.
• Substitute for other positions and other functions as assigned by necessity.

Benefits

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement opportunities across 29 locations.
• Job security in an essential role with an organization that has been around for 75 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: Associate degree