Fleet Dispatcher

Marathon Cheese Corporation•Marathon, WI

68d

About The Position

This position is responsible for managing drivers to safely and legally service all required shipments in an efficient manner while managing risk and enforcing company policies. This position reports to the Director of Fleet Operations.

Requirements

High school diploma or equivalent required
Communication - Ability to convey information clearly and effectively, both verbally and in writing
Problem solving skills required to make reasoned judgments that are logical and well thought out
Empathy & Patience: Understanding external and internal customer needs and maintaining a calm demeanor
Attention to detail
Ability to prioritize
Sense of urgency and action oriented
Team oriented - willingness to cross-train within department and provide back-up and coverage for PTO
Proficiency with Microsoft products: Outlook, Excel, Word & PowerPoint is required, experience in other web based programs is preferred

Nice To Haves

Ideal candidate will have 3 or more years work experience in dispatch or transportation
Experience in an office setting with proficiency in utilizing basic office equipment including multi-line phone systems, computers and printers is strongly preferred
Experience using TMW Dispatch Systems, PeopleNet ELD platform, and/or PC Miler a plus

Responsibilities

Build loads from incoming communication via EDI, email, spreadsheets or other customer portal communications, set up and manage appointments
Short Haul Dispatch: Manage drivers for day of loads, coordinate with Over the Road (OTR) drivers to subsidize short haul work
Over the Road (OTR) Dispatch: Manage plan for next 2 5 days of dispatch loads and plan OTR drivers accordingly
Work with Mountain Home, ID based OTR drivers to plan and manage dispatch loads
Communicate with drivers, dispatchers, and customers, update shipments as needed, and complete shipments from pickup to delivery
Broker overflow work that cannot be managed by MCT Fleet Drivers
Work with other Marathon Cheese Corporation departments such as Procurement, Purchasing, Distribution, and Customer Service to ensure smooth flow of product in and out of production facilities
Complete necessary updates within TMW Dispatch system to remain DOT legal and compliant such as FedMed card updates and renewals
Enforce MCT policies and procedures as well as all local, state, and federal laws and regulations including DOT regulations
Monitor and enforce safe work practices for all drivers
Any additional duties as assigned
All employees are responsible for the quality and food safety of our products. All food safety and quality concerns/problems should be brought to the attention of personnel with authority to initiate action.